Library Assistant - Part Time

Mecklenburg County • Charlotte, NC

5d • Onsite

About The Position

The part-time Library Assistant delivers quality library services and value-added experiences for customers while performing routine tasks that support library operations. The position is based at Plaza Midwood Library in Charlotte, North Carolina, and is scheduled for 19 hours per week, including some nights and weekends. The role serves customers in an urban setting and supports the library’s collection, services, programs, and outreach.

Requirements

• At least one year of customer service experience, including library or retail experience.
• High school diploma or equivalent.
• Proficiency in various computer applications, including Microsoft Office Suite.
• Knowledge of alpha-numeric sorting systems and various library systems.
• Telephone etiquette.
• Technology adeptness.
• Excellent interpersonal and customer service skills.
• Excellent time management skills and attention to detail.
• Ability to adapt effectively to changes in responsibilities, environment, work structures, processes, requirements, or cultures.
• Ability to clearly communicate information to individuals or groups.
• Ability to work cooperatively with others and maintain good working relationships.
• Technical and professional knowledge and skills, including keeping up with current developments and trends in areas of expertise.
• Ability to set high performance standards and take responsibility and accountability for completing assignments or tasks.
• Ability to perform each essential function satisfactorily, with or without reasonable accommodation.

Nice To Haves

• Knowledge of integrated library systems software.
• Bilingual.

Responsibilities

• Promote the library’s collection and services.
• Perform circulation activities.
• Provide service desk coverage.
• Place materials in appropriate bins for transfer.
• Provide research assistance to customers.
• Use integrated library systems software.
• Assist customers at several service points.
• Train and assist customers on library policies, procedures, and processes.
• Collaborate with Librarians to deliver programming and outreach services.
• Assist with volunteer management.
• Perform shelving and weeding duties.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED