Library Assistant – Part-Time

Catawba County Government • Hickory, NC

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About The Position

The Catawba County Library System is seeking a part-time Library Assistant to provide customer service in a community-focused environment. The position assists patrons at the circulation desk, supports their use of library technology and resources, and helps maintain an organized and welcoming space. As part of the library team, the Library Assistant contributes to the library’s mission of empowering lives and building community by connecting people, information, and ideas.

This position works 20 hours per week and receives benefits prorated at 50%. The schedule includes day, evening, and Saturday hours. The position is primarily located at the St Stephens Branch Library, with work at other locations as needed. Library hours are Monday–Tuesday, 12 PM–8 PM, and Wednesday–Saturday, 9 AM–6 PM.

Requirements

• Meet one of the following education or experience options: a bachelor’s degree in any field; an associate’s degree in Business, Education, English, Communications, Library Science, or a related field; or a high school diploma or GED equivalent and one year of clerical or public service experience.
• Have excellent customer service and communication skills.
• Be proficient with a variety of computer programs and technologies.
• Be able to lift and carry up to 25 pounds, push or pull up to 50 pounds, stoop or kneel to shelve books, and stand for long periods.

Nice To Haves

• Public library or customer service experience, preferably in a library or related customer service setting such as a bookstore.
• Ability to speak Spanish or Hmong.

Responsibilities

• Provide customer service at the circulation desk, including checking in and out materials, managing library card accounts, resolving account issues, placing holds, transferring items, and assisting with sales and fees.
• Assist patrons with computers, personal devices, copiers, scanners, fax machines, and online library resources.
• Maintain print, non-print, and periodical resources to facilitate user access.
• Shelve materials and perform shelf maintenance.
• Support the preparation, promotion, and execution of library events, services, programs, and outreach activities.
• Adapt productively to change and perform other essential tasks as assigned.

Benefits

• Benefits prorated at 50%.
• Benefited new hires are eligible for up to 40 hours of advanced annual leave and 40 hours of advanced sick leave, effective January 1, 2026.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED