It Asset Manager Jobs

About The Position

Requirements

• Bachelor’s degree in Information Technology, Business, Finance, or a related field, or equivalent relevant experience.
• At least 5 years of hands-on IT Asset Management experience, including responsibility for hardware and software asset lifecycle management.
• Proven experience establishing or operating ITAM governance, policies, controls, inventory practices, compliance processes, and audit support in a complex enterprise environment.
• Experience managing software licensing and compliance, including entitlement tracking, normalization, reconciliation, renewals, reclamation, and optimization.
• Experience with a software asset management tool such as ServiceNow Software Asset Management Professional (SAMPro), Flexera, or a comparable enterprise solution.
• Working knowledge of hardware asset management concepts, inventory controls, asset lifecycle practices, and relationships among asset, procurement, discovery, endpoint, and CMDB data.
• Understanding of common software licensing models and ability to interpret licensing, entitlement, and usage data to identify compliance risk and optimization opportunities.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making and continuous improvement.
• Ability to develop ITAM metrics, dashboards, compliance reporting, and executive-level insights.
• Excellent written and verbal communication skills and ability to work effectively with technical, financial, procurement, security, legal, and business stakeholders.
• Experience managing cross-functional initiatives and driving accountability across teams.
• Strong understanding of IT Service Management processes and ITIL principles.
• Must be legally authorized to work in the United States without employer sponsorship now or in the future.

Nice To Haves

• ITIL 4 Foundation certification.
• IT Asset Management or vendor-specific certifications such as IAITAM, ServiceNow CIS-SAM/CIS-HAM, or Flexera certifications.
• Familiarity with governance, security, and control frameworks such as COBIT and NIST.

Responsibilities

• Define, implement, and continuously improve the enterprise IT Asset Management strategy, operating model, standards, and governance for hardware and software assets.
• Own and govern end-to-end hardware asset lifecycle processes, including request, procurement, receipt, inventory, assignment, movement, refresh, reuse, return, retirement, and secure disposal.
• Own and govern software asset lifecycle processes, including inventory, entitlement and license tracking, normalization, reconciliation, compliance, renewals, reclamation, and retirement.
• Establish and enforce policies, procedures, roles, controls, and data standards that promote accurate, complete, and audit-ready asset records.
• Monitor asset data quality, lifecycle compliance, inventory accuracy, license position, and exceptions through dashboards, KPIs, and recurring controls.
• Lead software license compliance and optimization activities, identifying unused or underutilized licenses, contractual risk, and software-spend reduction opportunities.
• Partner with Procurement, Strategic Sourcing, Finance, Cybersecurity, Legal, Infrastructure, End User Technology, and application owners to align asset management with purchasing, contracts, risk, financial controls, and technology standards.
• Support software publisher audits, internal audits, regulatory examinations, and other assurance activities by maintaining supporting records, evidence, and repeatable controls.
• Administer, optimize, or provide functional leadership for ServiceNow Software Asset Management Professional.
• Partner with platform and technical teams to improve integrations with discovery, endpoint management, procurement, contract, financial, and configuration management data sources.
• Align and reconcile asset records with related configuration data while distinguishing financial and lifecycle asset management from configuration management objectives.
• Develop and communicate ITAM metrics and leadership insights, including inventory accuracy, lifecycle status, license compliance, software utilization, audit findings, cost avoidance, savings opportunities, and control effectiveness.
• Drive remediation of asset management exceptions and compliance gaps, escalating material risks as appropriate.
• Create and maintain process documentation, operational procedures, governance standards, training materials, and stakeholder communications.
• Promote ITAM best practices and serve as a subject matter expert in hardware, software, licensing, governance, and lifecycle management.
• Drive continuous improvement and increased automation of ITAM processes, favoring sustainable, platform-native capabilities over unnecessary customization.

Benefits

• Guardian describes contemporary, supportive, flexible, and inclusive benefits and resources for eligible full-time employees.
• Possible eligibility for annual, sales, or other incentive compensation.
• Skill-building, leadership development, and philanthropic opportunities.