IT Asset Manager

PPC Partners Inc.•New Berlin, WI

10d

About The Position

This professional, discipline-based role manages the full lifecycle of IT hardware, software, and licenses to ensure accurate tracking, cost control, compliance, and operational efficiency across assets supporting end users and business operations. The role requires in-depth conceptual and practical knowledge of IT asset management, procurement, and software licensing. It independently applies that knowledge to routine to moderately complex asset-lifecycle problems using established policies and guidelines, while continuing to build knowledge of company systems, vendors, and business processes. The IT Asset Manager coordinates procurement, inventory, deployment, maintenance, refresh, and retirement of assets; maintains accurate asset and license records; supports software compliance and vendor audits; coordinates renewals; and reports on inventory, utilization, lifecycle needs, and costs. The role follows and improves ITAM processes, documents standardized workflows, supports onboarding and offboarding, and works with Service Desk, Infrastructure, Security, and Finance/Accounting. It may lead discrete project steps with moderate guidance and serves as a resource to less-experienced colleagues. The position also includes safety responsibilities: identifying and eliminating task-related hazards, calling attention to unsafe habits and hazards, supporting the company’s goal of zero accidents, encouraging communication about safety concerns and PPE, and completing expected safety training. PPC Partners describes its values as a Servant’s Heart, Wisdom, Integrity, Courage, Humility, and Passion. Pieper Electric is an Equal Opportunity Employer.

Requirements

Bachelor’s degree in Information Technology, Business, or a related field, or an equivalent combination of education and experience.
2–5 years of experience in IT asset management, service desk, or IT operations (listed as recommended).
Strong understanding of hardware lifecycle and inventory management.
Experience with asset tools such as KACE, ServiceNow, Intune, Auvik, or Excel tracking.
Strong organizational and data management skills.
Positive safety attitude and personal integrity; both are stated as non-negotiable.
Attention to detail for audit and tracking accuracy.
Process-driven mindset.
Analytical and reporting capability, including Excel and dashboards.
Vendor and procurement coordination skills.
Cross-team collaboration skills.

Nice To Haves

Experience with Software Asset Management (SAM).
Knowledge of licensing models such as Microsoft, Adobe, and Bluebeam.
Experience in environments supporting 3,000 or more devices.

Responsibilities

Manage the end-to-end lifecycle of IT assets, including procurement, inventory tracking and ownership assignment, deployment and configuration coordination, maintenance, refresh, and retirement.
Ensure assets are accurately recorded in asset systems and aligned with downstream business processes.
Coordinate purchasing of IT equipment and software and maintain stock inventory levels.
Track asset location, status, and assignment by user, department, or branch, and regularly reconcile physical inventory with system records.
Track software licenses, usage, and compliance; manage license allocation, reclamation, and renewals; support vendor audits; and identify unused or underutilized licenses to optimize software spend.
Track software renewal dates and contract terms, provide advance notice to IT leadership and procurement teams, assist with renewal decisions, and coordinate with vendors and resellers.
Maintain accurate asset records, including serial numbers, models, ownership, purchase dates, warranty status, location, lifecycle status, and other values defined by leadership.
Generate reports on inventory levels, asset utilization, lifecycle status and refresh needs, and cost tracking and allocation.
Follow and improve ITAM processes for procurement workflows, inventory tracking, equipment deployment, and recovery.
Ensure adherence to IT policies and audit requirements; document procedures and maintain standardized workflows.
Coordinate with Service Desk, Infrastructure, Security, and Finance/Accounting.
Support asset processes for onboarding and offboarding and assist with asset-related tickets and escalations.
Lead project steps or discrete initiatives within broader IT projects, such as system migrations, vendor transitions, and refresh cycles, with a moderate level of guidance and direction.
Share knowledge of ITAM tools, licensing structures, and reconciliation processes with less-experienced colleagues.
Pre-plan and identify methods to eliminate hazards for daily work tasks; observe and bring others’ unsafe habits and hazards to their attention.
Uphold safety as the company’s most important goal and support the goal of achieving zero accidents.
Promote open communication between field and office about safety concerns, suggestions, improvements, and PPE needs; obtain expected safety training.
Meet success measures including inventory accuracy, lifecycle compliance, license compliance, reduction of unused assets or licenses, and asset-fulfillment turnaround time.