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The Installer Service Specialist is an experienced, technical parts specialist who serves professional customers through the store’s installer counter. The role oversees and directs the daily activity of the delivery specialist to ensure accurate and timely order deliveries. Bilingual candidates are encouraged to apply. The specialist works with installers and professional customers to develop sales relationships, handles orders and invoices, coordinates parts picking and delivery routing, and supports service quality for professional customers. The role also ensures delivery vehicles and inspection records meet company standards, verifies billing and return credits, audits warranty returns, assists with counter and backroom duties, and processes customer labor claims. O’Reilly Auto Parts describes a promote-from-within philosophy and offers career growth opportunities. The company is an equal opportunity employer and may provide reasonable accommodation to qualified individuals with disabilities.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed

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