Installer Jobs

6,436 jobs found — updated daily

Installer Service Specialist

O'Reilly Auto Parts•Hempfield Township, PA

About The Position

The Installer Service Specialist is an experienced, technical parts specialist who serves professional customers through the store’s installer counter. The role oversees and directs the daily activity of the delivery specialist to ensure accurate and timely order deliveries. Bilingual candidates are encouraged to apply. The specialist works with installers and professional customers to develop sales relationships, handles orders and invoices, coordinates parts picking and delivery routing, and supports service quality for professional customers. The role also ensures delivery vehicles and inspection records meet company standards, verifies billing and return credits, audits warranty returns, assists with counter and backroom duties, and processes customer labor claims. O’Reilly Auto Parts describes a promote-from-within philosophy and offers career growth opportunities. The company is an equal opportunity employer and may provide reasonable accommodation to qualified individuals with disabilities.

Requirements

  • Strong background in mechanics.
  • Above-average communication skills.

Nice To Haves

  • Hands-on knowledge of automotive repairs.
  • ASE Certification.
  • Fluency in multiple languages; Spanish is highly desired.
  • Bilingual ability; bilingual candidates are encouraged to apply.

Responsibilities

  • Work with installers and professional customers to develop sales relationships.
  • Take customer orders over the phone and online quickly and accurately, invoice orders, direct accurate picking and staging of parts, and route delivery specialists to ensure consistent, timely deliveries.
  • Ensure delivery vehicles are serviced and maintained according to company standards.
  • Ensure vehicle inspections are completed on time and accurately, and enter daily mileage into delivery fleet management devices.
  • Work with Sales Specialists and Territory Sales Managers to provide superior service to professional customers.
  • Verify that all products and merchandise, including warranty parts and cores, are billed before customers leave the store.
  • Ensure customers’ new core and warranty returns are picked up and credited in a timely manner.
  • Audit customer returns for warranty abuse and ensure returns are tagged and labeled correctly.
  • Assist at the front counter and, as needed, at the retail counter.
  • Help with backroom duties such as auto-load, returns, and stock, as needed.
  • Assist with customer labor claims and ensure they are processed quickly and efficiently.
  • Perform other duties as assigned.

Benefits

  • Competitive wages and paid time off.
  • Stock Purchase Plan.
  • 401(k) with employer contributions starting day one.
  • Medical, dental, and vision insurance.
  • Optional flexible spending account (FSA).
  • Team Member Health/Wellbeing Programs.
  • Tuition Educational Assistance Programs.
  • Opportunities for career growth.

Build a Resume for Installer

The resume builder that gets results.

  • Get clear feedback so you look as qualified as you are
  • Align your resume with the job to get further in the process, faster
  • Take the guesswork out of resume writing

Explore Related Job Searches

© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service