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Housekeeper

DRIFTWOOD HOSPITALITY MANAGEMENT•Clermont, FL
•Onsite

About The Position

The Housekeeper is responsible for cleaning and maintaining assigned guest rooms according to company procedures and standards. Duties include preparing housekeeping supplies, cleaning rooms, stocking amenities, completing checklists, and reporting room readiness, damage, hazards, and lost-and-found items. The role also involves maintaining neat corridors and service areas, following safety and security procedures, and assisting other housekeeping personnel as needed. The hotel operates 24 hours a day, seven days a week, so shift days, start times, and weekly hours may vary.

Requirements

  • Ability to bend and reach to dust, clean, and make beds and bathrooms.
  • Ability to stand and walk for varying lengths of time, often for long periods.
  • Ability to communicate with different kinds of people to provide information, answer questions, and deliver services.
  • Ability to visually inspect rooms for cleanliness and belongings left behind by guests.
  • Written communication skills to mark completed rooms on daily paperwork.
  • Ability to move fingers, arms, and hands quickly and easily to perform cleaning duties.
  • Ability to lift up to 50 pounds.
  • Ability to frequently twist, bend, stoop, reach, stand, walk, talk, hear, see, and smile.

Responsibilities

  • Stock the housekeeping bag with sufficient cleaning supplies, equipment, and amenities.
  • Follow knocking procedures before entering guest rooms.
  • Clean assigned guest rooms and stock amenities in each cleaned room.
  • Complete the full housekeeping checklist.
  • Accurately mark completed rooms for supervisor inspection.
  • Report room damage and hazards in Guestware or to the Housekeeping Coordinator.
  • Secure guest room doors when leaving.
  • Keep corridors and service areas neat.
  • Turn in lost-and-found items and guest room keys.
  • Follow company policies and safety and security procedures.
  • Know and follow department fire prevention and emergency procedures.
  • Use protective equipment and report unsafe conditions, accidents, injuries, near-misses, property damage, or loss to management.
  • Maintain a neat, clean, and well-groomed appearance.
  • Perform related duties as requested by management.
  • Assist other housekeeping personnel when needed.

Benefits

  • 401(k)
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Room discounts
  • Employee food and beverage discounts

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