Housekeeper/ Room Attendant

Concord Hospitality Enterprises•Pittsburgh, PA

About The Position

Room Attendants (Housekeepers) are at the heart of the guest experience, delivering clean and comfortable spaces that make every stay welcoming. The role involves cleaning and servicing assigned guest rooms to brand and productivity standards, inspecting rooms for quality, and supporting guest needs and team operations. Associates are expected to follow safety and hotel procedures and maintain an organized workspace.

Requirements

  • Strong attention to detail and time management skills.
  • Ability to work independently and as part of a team.
  • Ability to lift up to 40 lbs. and remain active throughout the shift.
  • Reliable, organized, and safety-focused.
  • Basic communication and guest service skills.
  • Must be available to work weekends and holidays.

Nice To Haves

  • Prior housekeeping or hospitality experience.

Responsibilities

  • Clean and service assigned guest rooms to brand and productivity standards.
  • Perform full room cleaning, including making beds, cleaning bathrooms, dusting, vacuuming, and restocking amenities.
  • Inspect rooms for quality and promptly report maintenance issues.
  • Keep the linen cart and workspace clean, organized, and stocked.
  • Update room status and complete required reports.
  • Follow key control, safety, and lost-and-found procedures.
  • Respond to guest needs and support team operations as needed.

Benefits

  • Competitive wages.
  • Medical, dental, and vision insurance plans.
  • Life insurance with short-term and long-term disability options.
  • 401(k) with company match.
  • Tuition assistance.
  • Discounted room rates at Concord-managed hotels.
  • Training and development and career advancement opportunities.
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