Home Health Aide Jobs

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Home Health Aide

Avalon Housing•Ann Arbor, MI

About The Position

Avalon Housing is a nonprofit supportive housing provider whose mission is to build healthy, safe, and inclusive supportive housing communities as a long-term solution to homelessness. The Home Health Aide provides hands-on, individual in-home support to tenants to promote their well-being and help them maintain stable housing. Tenants may experience multiple health conditions, mental illness, substance use disorders, chronic medical conditions, and a history of chronic homelessness. Services include apartment cleaning and organization, laundry, meal preparation, shopping, skills coaching, well-being assessments, emotional support, and assistance accessing appointments and transportation. The aide works closely with the Miller Manor Team Leader and the broader case management, clinical, property management, maintenance, and visiting-provider teams. This is a full-time, hourly, non-exempt position, scheduled Monday through Friday from 9 a.m. to 5 p.m., paying $20 per hour. A valid driver's license and reliable transportation are required.

Requirements

  • At least one year of experience in human services, preferably working with similar populations, including people experiencing homelessness and people with mental illness, chronic health conditions, or addiction disorders.
  • Ability to work effectively with diverse populations in a nonjudgmental way.
  • Capacity to respond to crisis situations.
  • Strong verbal and written communication skills.
  • Strong problem-solving skills.
  • Ability to recognize appropriate boundaries with clients.
  • Ability to work as part of a team.
  • Positive, enthusiastic attitude and a strong commitment to helping people in need.
  • Ability and interest in engaging individuals who may be difficult to engage or who have not connected with traditional programs; acceptance of people at their current stage of change.
  • Ability to communicate and work effectively with staff from varied backgrounds.
  • Ability to work well with multicultural communities.
  • Valid driver's license and reliable transportation.
  • Ability to meet the physical demands of the role, including standing for long periods, lifting and carrying up to 25 pounds, reaching overhead, using common cleaning tools, transporting tenants in vehicles, communicating by speaking and hearing, and operating computer hardware.

Nice To Haves

  • Basic understanding of homelessness and characteristics of the homeless adult population.
  • Experience with mental illness and chemical dependency.

Responsibilities

  • Provide individual, in-home assistance to tenants to support stable housing.
  • Clean and organize tenants’ apartments based on treatment plans or inspection results, and involve tenants in routines to build cleaning skills and habits.
  • Assist tenants with laundry, including sorting, operating machines, drying, folding, and storing clothing.
  • Assist with meal planning, preparation, serving, and cleanup.
  • Shop with tenants or independently for food, hygiene products, and homecare products.
  • Recognize and respond to potential crisis and emergency situations, including medical issues and aggressive behavior, and inform the supervisor about incidents.
  • Assist the case management team in identifying potential problems and provide input on client program plans.
  • Coordinate and work cooperatively with clinical, property management, maintenance, and other onsite staff and visiting providers; refer tenants to appropriate staff as needed.
  • Monitor tenants’ well-being and share observations with the team.
  • Help tenants attend appointments when needed and provide transportation.
  • Provide emotional support and feedback to tenants and, where relevant, their families and friends.
  • Maintain written reports of tenant activities and progress and complete required documentation accurately.
  • Participate in group planning and help develop individual activity plans based on clients’ needs.
  • Provide lay counseling support and life-skills training.
  • Operate office equipment, including computers, photocopiers, fax machines, and printers.
  • Maintain current knowledge of fire safety and other emergency procedures and help ensure health and safety standards are maintained.
  • Work with clients in their homes, community centers, and the wider community.
  • Assist tenants with conflict resolution involving other tenants and neighbors.
  • Attend and participate in staff meetings, retreats, and professional training.
  • Facilitate group transportation as needed and cover appointments, transportation needs, and Residential Support Specialist shifts as needed.
  • Perform other related duties as required.

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