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Health Information Management Specialist II (Phoenix)

Breg•Tempe, AZ
•$19 - $26•Onsite

About The Position

Breg is seeking a Health Information Management Specialist II to join its team in Phoenix, Arizona. The role supports medical-record retrieval and claim processing by obtaining and reviewing records and supporting documentation, validating new claims, and resolving pending claims in the Breg Claim System. It also performs administrative office tasks, maintains HIPAA compliance, meets claim-processing and performance objectives, and contributes to continuous improvement of Health Information Management processes. The role may include variable start and end times outside the standard business hours of 8:00 a.m. to 5:00 p.m.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of experience in medical billing or Health Information Management-related job duties.
  • Previous medical-records experience, including EMR navigation and general billing knowledge.
  • Knowledge of CPT and ICD-10 codes.
  • Knowledge of standard medical terminology, basic human anatomy, orthopedic diagnoses, and medical-record format, content, and documentation order.
  • Knowledge of EMR systems and where clinical information and other data points are located.
  • Computer proficiency, including web browsers and internet searches, MS Outlook, Word, Excel, and PowerPoint; ability to learn new software and systems.
  • Proficiency using office machinery, telecommunications, and web-based tools.
  • Ability to work in a fast-paced environment while remaining calm and professional.
  • Ability to maintain consistent, regular attendance and punctuality.

Nice To Haves

  • Ability to perform routine maintenance and basic maintenance of scanning equipment.

Responsibilities

  • Obtain medical records and supporting documentation, proactively securing incomplete data for clean claim submission through EMR access, technology support software, requests for information, and traditional medical-record requests.
  • Examine documents and determine their proper placement in paper or electronic records.
  • Use critical thinking within established guidelines to perform medical-record retrieval, document labeling, and problem solving.
  • Examine patient medical records and verify patient identification.
  • Perform pre-scan validation of new claims and supporting documentation for accuracy and timely processing.
  • Use the Breg Claim System (BCS), patient-care documentation, and uploaded claim documentation to resolve pending claims.
  • Maintain high productivity while following accuracy and quality controls.
  • Understand general medical-necessity requirements in LCD policy articles for Breg’s core products.
  • Perform administrative tasks, including receiving and scanning paper claim documentation, handling mail and overnight shipping, faxing, copying, scanning, filing, purchasing office supplies, and preparing general correspondence.
  • Maintain HIPAA compliance for patient medical records and personal health information.
  • Meet daily, weekly, and monthly objectives for claim processing, revenue, and scorecard expectations.
  • Demonstrate Breg’s culture of accountability and cultural beliefs.
  • Contribute to the development of Health Information Management processes and procedures for continuous quality improvement.
  • Assist with and participate in process-improvement activities as a subject matter expert.
  • Support other medical billing and collection tasks as required.
  • May greet and assist patients, vendors, and visitors in a prompt, efficient, and professional manner.
  • May anticipate office-supply needs and maintain office supplies and equipment.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Paid time off
  • Company-paid holidays
  • Professional advancement opportunities
  • The role may also be eligible for a bonus.

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