1st Shift Direct Care
About The Position
As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s Integrated Community Living (ICL) department. The role involves traveling to different program locations based on staffing needs and supporting individuals with intellectual and developmental disabilities or autism. You will help foster growth, independence, and community engagement by assisting with daily living activities, personal goals, and participation in the community while promoting dignity and choice. The ICL program provides person-centered residential and outreach services throughout Western Massachusetts in partnership with the Department of Developmental Services (DDS). Its services include supported and shared living, emergency respite, and privately funded care, with a focus on helping people build skills, make choices, and participate meaningfully in community life.
Requirements
- Valid driver’s license and acceptable driving record.
- Strong communication, organizational, and computer skills.
- Adaptability to participants’ changing needs.
- Ability to provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
- Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
- Must be at least 18 years old.
- High school diploma or GED required.
- Minimum of six months of relevant experience.
Nice To Haves
- College degree in human services or a related field.
- Experience working with individuals with mental health conditions, intellectual and developmental disabilities, or autism.
Responsibilities
- Provide respectful, person-centered support with daily living activities, personal care, and skill development.
- Promote community integration by facilitating access to transportation, social activities, and external resources.
- Support participants’ health needs, including medication administration in accordance with MAP standards, appointment scheduling, and monitoring wellbeing.
- Assist with financial skills and money management, and accurately document expenditures.
- Respond appropriately to emergencies and crises according to agency protocols and communicate with supervisors.
- Advocate for participants, help them build self-advocacy skills, and serve as a liaison with families, providers, and community supports.
- Contribute to developing and implementing Individual Service Plans (ISPs), and document progress and participation.
- Maintain timely and accurate daily logs, incident reports, and health records.
- Promote safety by following procedures, assisting with emergency drills, and identifying potential hazards.
- Collaborate with team members, attend training, maintain certifications, and participate in meetings and supervision.
Benefits
- Health care plan (medical, dental, and vision).
- Retirement plan (403B, IRA).
- Paid time off, including vacation, sick time, and public holidays.
- Family leave (maternity and paternity).
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
