1st & 2nd Shift Direct Care
About The Position
The Residential Support Specialist creates a supportive and secure living environment for individuals with acquired brain injuries. The role promotes personal growth, independence, and community engagement while embodying MHA’s Core Values of Respect, Integrity, and Compassion and following relevant policies and guidelines. New Ways Services’ ABI Division is a residential and community-based program supporting people with acquired brain injuries resulting from trauma, stroke, or serious illness. The team provides personalized care, meaningful daily routines, supportive homes, and access to nursing, clinical, and therapeutic services to help participants build skills, overcome challenges, reconnect with their communities, and live with greater confidence and independence. The open schedule is Mondays from 8 a.m. to 4 p.m. and Sundays from 3 p.m. to 11 p.m., for 16 hours. Pay is $19–$21 per hour.
Requirements
- Valid driver’s license, sufficient insurance, and a reliable vehicle.
- Ability to work independently and as part of a team, managing time and priorities effectively.
- Flexibility to adapt to participants’ evolving needs.
- Ability to provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
- Willingness and ability to obtain certifications in medication administration (MAP), CPR, and first aid.
- Minimum age of 21.
Nice To Haves
- High school diploma or equivalent preferred.
- Six months of relevant experience preferred, especially working with individuals with brain injuries or mental health challenges.
Responsibilities
- Communicate respectfully with participants to promote self-esteem, empowerment, and independence.
- Assist with personal care, daily routines, and meal preparation; support participants in managing finances and transportation.
- Facilitate access to community resources, teach self-advocacy skills, and implement individualized service plans.
- Complete required documentation, track progress, and promptly report incidents, emergencies, or concerns.
- Maintain scheduling flexibility, participate in team meetings, and attend required training.
- Demonstrate professionalism, collaborate with the team, and support program goals.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
