1st Shift Direct Care

Mental Health Association - Western MA•Springfield, MA

1d•$19 - $21

About The Position

As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s Integrated Community Living (ICL) department. The role involves traveling to different program locations based on staffing needs and providing consistent support across the department. You will help individuals with intellectual and developmental disabilities or autism foster growth, independence, and community engagement by supporting daily living activities, personal goals, and participation in their communities while promoting dignity and choice. ICL supports people with intellectual and developmental disabilities or autism in living independently and meaningfully within their communities. In partnership with the Department of Developmental Services, ICL provides person-centered residential and outreach services throughout Western Massachusetts. Services include supported and shared living, emergency respite, and privately funded care. The listed pay range is $19–$21 per hour. The open shift is Friday and Saturday, 9 a.m.–3 p.m. (12 hours).

Requirements

Valid driver’s license and an acceptable driving record.
Strong communication, organizational, and computer skills.
Adaptability to participants’ changing needs.
Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
Must be at least 18 years old.
High school diploma or GED required.
Minimum of six months of relevant experience.

Nice To Haves

College degree in human services or a related field.
Experience working with individuals with mental health needs, intellectual and developmental disabilities, or autism.

Responsibilities

Provide respectful, person-centered support with daily living activities, personal care, and skill development.
Promote community integration by facilitating access to transportation, social activities, and external resources.
Support participants’ health needs, including medication administration according to MAP standards, appointment scheduling, and monitoring wellbeing.
Assist with financial skills and money management, and accurately document expenditures.
Respond to emergencies and crises according to agency protocols and communicate with supervisors.
Advocate for participants, help them build self-advocacy skills, and serve as a liaison with families, providers, and community supports.
Contribute to the development and implementation of Individual Service Plans (ISPs), and document participant progress and participation.
Maintain timely and accurate daily logs, incident reports, and health records.
Promote safety by following procedures, assisting with emergency drills, and identifying potential hazards.
Collaborate with team members, attend training, maintain certifications, and participate in meetings and supervision.
Provide personal care assistance with bathing, dressing, grooming, toileting, and mobility.
Travel to different program locations based on staffing needs.