Health Specialist Jobs

About The Position

Requirements

• Experience performing stores and inventory work.
• Training or experience providing knowledge of inventory control systems, transportation agencies, and shipping methods.
• May require a current driver's license and a driving record that meets OHSU's driving requirements.
• Knowledge of spoken and written English at the high school graduate level.
• Experience in logistics, inventory management, supply chain, healthcare supply operations, or a related field, with demonstrated ability to manage inventory, troubleshoot operational issues, and provide customer service.
• Ability to maintain compliance with organizational guidelines and policies.
• Conflict resolution skills and effective time management.
• Effective oral and written communication skills.
• Working knowledge of computer operations, including checking and using electronic mail.
• Ability to adapt to changes in the work environment and assignments, and remain committed to the task at hand.
• Experience and/or understanding of stock-on-hand and min/max counting, including stock rotation and expiration checks.
• Hazmat certification through OHSU within 3 months of hire.
• Ability to perform the job duties with or without accommodation.

Nice To Haves

• High school diploma or GED.
• Experience with healthcare supply automation or point-of-use inventory systems such as ParEx, KanBan, Pyxis, ParKing, or ScrubAvail.
• Experience with supply station setup, optimization, troubleshooting, and process improvement.
• Understanding of setting min/max levels and experience using handheld counting devices.

Responsibilities

• Execute established processes for operating, maintaining, and replenishing hospital-wide supply automation systems, including ParEx, KanBan, Pyxis, ParKing, and ScrubAvail.
• Set up, relocate, and modify supply stations according to approved plans, department requests, and management or administrative direction.
• Install, move, and maintain station components, including bins, shelves, scales, labels, signage, and inventory-management equipment.
• Perform ParEx bin resets and implement approved changes to item locations, quantities, par levels, bin configurations, and labels.
• Restock stations and automated dispensing systems according to established processes, approved inventory levels, and customer-specific requirements.
• Troubleshoot supply station and system issues, including inventory discrepancies, missing or misplaced supplies, scanner or scale issues, and bin configuration problems.
• Identify and report recurring system, equipment, inventory, or workflow issues and assist with approved corrective actions.
• Perform routine maintenance and quality checks, and coordinate or escalate equipment issues requiring additional support.
• Implement approved supply automation project, conversion, expansion, relocation, and optimization changes.
• Maintain accurate item-to-location assignments and configure supply stations according to established standards and approved requirements.
• Perform inventory counts, supply station audits, and quality checks to verify inventory accuracy and system integrity.
• Review field conditions and communicate discrepancies, trends, and improvement opportunities to management or administrative staff.
• Support product conversions, substitutions, new product implementations, and discontinued-item transitions as directed.
• Ensure supplies are labeled, organized, rotated, and maintained according to established standards.
• Conduct on-site assessments, respond to customer requests, resolve routine operational issues, and escalate matters requiring management, technical, or administrative decisions.
• Verify that supply stations function as intended following changes or repairs.
• Provide responsive, professional customer service to clinical, procedural, and operational departments; respond to and resolve concerns within established processes.
• Communicate with customers and staff using approved tools, including email, Vocera, phone, and Microsoft Teams.
• Coach and assist staff in operating, stocking, maintaining, and troubleshooting supply automation systems; assist with onboarding, training, and cross-training.
• Serve as a hands-on resource for supply automation systems and processes, provide operational guidance within established procedures, and escalate policy or process questions.
• When designated by management, help coordinate assigned daily operational activities and priorities.
• Support standard work, procedures, training materials, and process improvements developed or approved by management and administrative staff.
• Perform quality checks and communicate recommendations to improve supply availability, inventory accuracy, space utilization, workflow efficiency, and customer experience.
• Participate in continuous improvement initiatives, implement approved changes, and report their effectiveness and any further needs.
• Follow organizational policies, procedures, safety standards, infection prevention requirements, and regulatory requirements.
• Assist with supply delivery, replenishment, and other logistics activities as needed; operate carts, hand trucks, and other approved equipment to move supplies and station components safely.
• Perform other related duties as assigned by Logistics leadership.