Talent Specialist-Clinical Support, Temporary

Beth Israel Lahey Health

8d•$75,000 - $105,000

About The Position

The Talent Specialist (TS) partners with TA/HR Leadership to implement recruitment strategies and provide full-cycle recruitment support for Clinical Support roles, including Medical Assistants and Patient Care Technicians. The role supports candidates from sourcing and application through offer, and partners with hiring managers to evaluate skill levels, promote effective interview practices, negotiate competitive offers, document selection activity, and disposition candidates. Building stakeholder partnerships based on trust and collaboration is essential. The TS develops and mines talent pipelines using social media sourcing, networking, prescreening, interviewing, and other tools to produce strong candidate slates. As a subject matter expert, the TS builds knowledge of BILH operations and workforce market data and provides insight to leaders and stakeholders to improve recruitment performance and meet or exceed goals. The position also advises hiring managers on recruitment practices, uses market intelligence to develop competitive strategies, maintains vacancy information for reporting, supports compliance with hiring policies and legal requirements, and represents BILH at recruitment events. It requires close attention to detail, adaptability, independent judgment, and management of competing priorities. The role involves sedentary work, constant sitting, frequent keyboard use, and business travel for client meetings and recruitment events as needed. There is no patient contact. Staff must be vaccinated against influenza as a condition of employment.

Requirements

High school diploma or GED.
5–8 years of recruitment experience, including high-volume recruitment.
Prior experience using applicant-tracking systems.
General knowledge of current employment laws and practices.
Ability to create time-sensitive, collaborative solutions in a fast-paced environment.
Ability to navigate and influence within a large, matrixed system.
Strong written and oral communication, interpersonal, and time-management skills.
Detail orientation, adaptability, independent judgment, and ability to manage priorities.
Strong work ethic, personal accountability, and follow-through.
Ability to quickly develop effective working relationships.
Must meet the organization's influenza vaccination requirement as a condition of employment.

Nice To Haves

Bachelor's degree preferred.
Workday experience highly preferred.
Demonstrated experience or ability to train, mentor, guide, and inspire team members.
Interest in working for a mission-driven organization and a desire for professional learning and growth.

Responsibilities

Develop and implement recruitment strategies for assigned functional areas to attract high-quality talent.
Advise hiring managers and stakeholders on candidate screening and selection, and prepare and negotiate job offers.
Use ATS searches, social media, networking, direct outreach, recruitment events, and other methods to source active and passive candidates.
Take purposeful steps to recruit a diverse workforce and collaborate with TA Leadership and the TA Operations Sourcing team on sourcing strategies.
Conduct applicant screens, interviews, assessments, and evaluations; recommend candidates to hiring managers and promote a culture-add approach.
Use market intelligence and workforce data to develop competitive recruitment strategies and advise client areas on healthcare recruiting trends, business intelligence, and recruiting tools and strategies.
Maintain vacancy management information for reporting purposes.
Collaborate with hiring managers, stakeholders, senior HR leaders, HR colleagues, and HR Centers of Excellence to align recruitment strategies and job postings with local business needs and provide guidance on BILH hiring practices, policies, and procedures.
Build and maintain effective relationships with hiring managers, cross-functional leaders, and potential candidates; support internal talent development as a talent advisor.
Make decisions and recommendations, solve complex problems using contextual data and analysis, and escalate issues to TA Leadership as needed.
Maintain recruitment quality and service-level expectations; respond to hiring managers promptly, educate them on the hiring process, and recommend or implement process improvements.
Follow legal and regulatory requirements and BILH hiring policies, including EEOC guidelines, and accurately and promptly document new-hire activity in the ATS.
Participate in training and continuing education for professional development.
Represent BILH at virtual and in-person job fairs, open houses, and college recruiting events; track and report event metrics, including ROI.
Attend client meetings and recruitment events as needed.