Property Specialist, Sr.

Oregon Health & Science University•Portland, OR

About The Position

The Senior Supply Automation Specialist supports clinical and operational teams by ensuring medical supplies are available, accurately stocked, and effectively managed at the point of use. The role works throughout the hospital and at designated off-site locations, executing established supply automation processes and implementing changes directed by management or administrative staff. It provides hands-on setup, maintenance, replenishment, troubleshooting, and optimization of supply stations and automated inventory systems, including ParEx, KanBan, Pyxis, ParKing, and ScrubAvail. The Specialist sets up and relocates supply stations; installs and maintains bins, scales, shelving, labels, and related equipment; performs ParEx bin resets; restocks supplies; troubleshoots system and equipment issues; and implements approved changes to inventory locations, par levels, and station configurations. Management and administrative staff establish priorities, processes, inventory strategies, and system requirements, while this role accurately executes those decisions in the operational environment. The Specialist serves as a field-based resource for supply automation operations, communicates observations and recurring issues, and assists with approved solutions. When designated, the Specialist may coach and train staff and help coordinate assigned operational activities. This is the second tier within the job classification and reports directly to Logistics Managers. The position supports inventory management, supply station setup and maintenance, customer service, cross-functional collaboration, training, quality, safety, and continuous improvement. Work may take place in hospital, clinical, patient-care, and off-site areas, with travel between locations as needed. The role may involve exposure to patients, visitors, clinical staff, medical equipment, potentially hazardous or infectious materials, weather, noise, dust, vibration, and wet or slippery areas. It may require extended standing and walking and frequent bending, reaching, lifting, pushing, and pulling.

Requirements

Experience performing stores and inventory work.
Training or experience providing knowledge of inventory control systems, transportation agencies, and shipping methods.
May require a current driver's license and a driving record that meets OHSU's driving requirements.
Knowledge of spoken and written English at the high school graduate level.
Experience in logistics, inventory management, supply chain, healthcare supply operations, or a related field, with demonstrated ability to manage inventory, troubleshoot operational issues, and provide customer service.
Ability to maintain compliance with organizational guidelines and policies.
Conflict resolution skills and effective time management.
Effective oral and written communication skills.
Working knowledge of computer operations, including checking and using electronic mail.
Ability to adapt to changes in the work environment and assignments, and remain committed to the task at hand.
Experience and/or understanding of stock-on-hand and min/max counting, including stock rotation and expiration checks.
Hazmat certification through OHSU within 3 months of hire.
Ability to perform the job duties with or without accommodation.

Nice To Haves

High school diploma or GED.
Experience with healthcare supply automation or point-of-use inventory systems such as ParEx, KanBan, Pyxis, ParKing, or ScrubAvail.
Experience with supply station setup, optimization, troubleshooting, and process improvement.
Understanding of setting min/max levels and experience using handheld counting devices.

Responsibilities

Execute established processes for operating, maintaining, and replenishing hospital-wide supply automation systems, including ParEx, KanBan, Pyxis, ParKing, and ScrubAvail.
Set up, relocate, and modify supply stations according to approved plans, department requests, and management or administrative direction.
Install, move, and maintain station components, including bins, shelves, scales, labels, signage, and inventory-management equipment.
Perform ParEx bin resets and implement approved changes to item locations, quantities, par levels, bin configurations, and labels.
Restock stations and automated dispensing systems according to established processes, approved inventory levels, and customer-specific requirements.
Troubleshoot supply station and system issues, including inventory discrepancies, missing or misplaced supplies, scanner or scale issues, and bin configuration problems.
Identify and report recurring system, equipment, inventory, or workflow issues and assist with approved corrective actions.
Perform routine maintenance and quality checks, and coordinate or escalate equipment issues requiring additional support.
Implement approved supply automation project, conversion, expansion, relocation, and optimization changes.
Maintain accurate item-to-location assignments and configure supply stations according to established standards and approved requirements.
Perform inventory counts, supply station audits, and quality checks to verify inventory accuracy and system integrity.
Review field conditions and communicate discrepancies, trends, and improvement opportunities to management or administrative staff.
Support product conversions, substitutions, new product implementations, and discontinued-item transitions as directed.
Ensure supplies are labeled, organized, rotated, and maintained according to established standards.
Conduct on-site assessments, respond to customer requests, resolve routine operational issues, and escalate matters requiring management, technical, or administrative decisions.
Verify that supply stations function as intended following changes or repairs.
Provide responsive, professional customer service to clinical, procedural, and operational departments; respond to and resolve concerns within established processes.
Communicate with customers and staff using approved tools, including email, Vocera, phone, and Microsoft Teams.
Coach and assist staff in operating, stocking, maintaining, and troubleshooting supply automation systems; assist with onboarding, training, and cross-training.
Serve as a hands-on resource for supply automation systems and processes, provide operational guidance within established procedures, and escalate policy or process questions.
When designated by management, help coordinate assigned daily operational activities and priorities.
Support standard work, procedures, training materials, and process improvements developed or approved by management and administrative staff.
Perform quality checks and communicate recommendations to improve supply availability, inventory accuracy, space utilization, workflow efficiency, and customer experience.
Participate in continuous improvement initiatives, implement approved changes, and report their effectiveness and any further needs.
Follow organizational policies, procedures, safety standards, infection prevention requirements, and regulatory requirements.
Assist with supply delivery, replenishment, and other logistics activities as needed; operate carts, hand trucks, and other approved equipment to move supplies and station components safely.
Perform other related duties as assigned by Logistics leadership.