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General Manager

The Honey Baked Ham Company, LLC•Stockbridge, GA

About The Position

The General Manager leads store operations and is accountable for overall performance goals, including sales, customer service, product quality, and staff development. The role includes full accountability for store operations and encourages creativity in hiring, marketing, and community outreach. General Managers receive a multi-week training program with experienced trainers and a leadership development program. The company rewards managers who achieve goals and demonstrate its values through a bonus program tied to store profitability. Managers typically work about 50 hours per week, except during four or five weeks of the year, and stores are closed on Sundays. Operating hours allow for minimal early mornings and late nights. The role requires a valid driver's license and reliable transportation, as well as bending, stooping, prolonged standing, twisting, lifting products and supplies weighing up to 65 pounds, and working with a hot torch.

Requirements

  • Current General Manager experience in a retail or restaurant environment.
  • Passion for hands-on customer service.
  • Ability to demonstrate growth in previous roles.
  • Knowledge of factors that affect profit and loss and ability to execute a business plan.
  • Commitment to product quality.
  • Strong desire to increase sales and build community relationships.
  • Ability to coach, identify, and develop talent.
  • Valid driver's license and reliable transportation.
  • Ability to bend, stoop, stand for long periods, twist, lift products and supplies weighing up to 65 pounds, and work with a hot torch.

Nice To Haves

  • Experience hiring seasonal workers.

Responsibilities

  • Lead store operations and take full accountability for the store.
  • Achieve performance goals for sales, customer service, product quality, and staff development.
  • Hire and develop associates and coach talent.
  • Execute a business plan and manage factors that affect the store's profit and loss.
  • Increase sales and build relationships in the community.
  • Maintain the quality of products served or sold.

Benefits

  • Competitive pay and benefits.
  • Matched 401(k).
  • Medical, dental, and vision insurance options for full-time General Managers.
  • Life insurance.
  • Long-term and short-term disability coverage options.
  • Paid time off, including holidays.
  • Bonus program based on store profitability, with payouts four times per year and almost unlimited earning potential.
  • Tuition assistance program.
  • Access to an Employee Assistance Program.
  • Discounts on company products.
  • Leadership development program.

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