STORE MANAGER - MIAMI, OK STORE #22240

Dollar General•Miami, OK

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, merchandise and inventory are managed effectively, customer service standards are met, and the store operates safely and securely in accordance with company policies and procedures. The manager opens the store at least twice per week and closes it at least twice per week.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, train, evaluate, and retain qualified employees in accordance with labor laws and company policies; address performance gaps through appropriate solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is adequately staffed and opened and closed effectively; personally open at least twice and close at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering, in-stock targets, seasonal direction, inventory issues, and Basic Stock Replenishment (BSR) and cycle counts.
  • Facilitate the staging, stocking, and storage of merchandise according to company processes.
  • Ensure merchandise presentation, fixtures, pricing, and signage meet established practices.
  • Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure environment for employees and customers.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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