Store Manager - Charleston, Sc Store #14281

Dollar General•Charleston, SC

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, employee training and performance, store operations and inventory, customer service, safety, security, financial controls, and required paperwork. The manager must open the store at least two times per week and close it at least two times per week. The position involves regular driving in the employee’s own vehicle to attend meetings, visit other Dollar General stores, and make deposits. The work takes place in a fast-paced environment with a moderate noise level. Duties involve frequent walking or standing, bending, stooping, and kneeling; handling store merchandise and equipment; lifting up to 40 pounds regularly and occasionally up to 55 pounds; and occasional ladder climbing to six feet. The role may involve occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure appropriate store staffing.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, including termination when necessary.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
Ensure the store is adequately staffed and opened and closed effectively each day; open at least twice weekly and close at least twice weekly.
Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on BSR and cycle counts.
Oversee efficient staging, stocking, and storage of merchandise according to Company processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.