Store Manager In Charleston Sc

Dollar General•Charleston, SC
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is staffed, opened and closed appropriately, and operated in accordance with company policies and procedures. The Store Manager oversees employee recruitment, training, performance, and development; inventory and merchandise presentation; customer service; cash and facility controls; safety; and required documentation. The position works in a fast-paced environment with a moderate noise level and occasional exposure to outside weather conditions. It involves frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. The role requires frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds, as well as occasional ladder climbing. Regular driving or providing personal transportation is required for bank deposits, and occasional travel may be needed for management meetings or to other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle varied situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • Regular driving or providing personal transportation for bank deposits and occasional work-related travel.
  • Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds; occasional ladder climbing.

Nice To Haves

  • One year of management experience in a retail environment preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
  • Conduct performance evaluations, identify performance gaps, provide solutions or counseling, and make recommendations regarding employee pay and advancement, up to and including termination.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is effectively opened and closed each day, personally opening at least twice per week and closing at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, including reviewing the ordering plan, seasonal direction, and inventory issues weekly, and following up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company work processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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