Field Technician Jobs

About The Position

Requirements

• Ability to climb ladders.
• Must meet manufacturer’s safety requirements on equipment used (body weight + 25 lbs of tools/equipment must not exceed 375 pounds).
• Able to lift 60-80 pounds.
• Able to climb 28-36 foot ladders.
• Work could be performed in environments that are not heated or air conditioned.
• Work may be inside or outside, not dependent on weather.
• Work could require kneeling, crawling, bending or other positions that may be uncomfortable.
• A valid driver’s license.
• Able to pass a pre-employment drug test, criminal background check and MVR (driving record) check.
• Able to work a flexible schedule that includes weekends or evenings.
• Maintain strict adherence to safety protocols and procedures in this safety-sensitive role.

Nice To Haves

• Take customer service seriously and set the example.
• Know or be motivated to learn the latest technologies and be ready to master whatever’s next.
• Enjoy multi-tasking and working independently.
• Advise and recommend the best solutions and products to meet the customer’s needs.
• Desire to continuously learn relevant new technologies.

Responsibilities

• Install and maintain satellite dishes and receivers.
• Foster positive customer relationships.
• Troubleshoot technical issues.
• Guarantee a seamless and enjoyable customer experience.
• Perform indoor and outdoor tasks at customer residences and commercial buildings.
• Follow safety guidelines.

Benefits

• Competitive wages – performance-based compensation and incentives
• Paid training - focused on safety, customer service, technology, products, and on-site sales techniques
• Deeply discounted DIRECTV
• High quality tools, uniform, work van and gas card
• Medical, dental and vision benefits options
• 401(k) with a company match
• Employee stock purchase plan
• Paid time off
• Highly independent work environment
• A clear promotion path to Field Technician Supervisor and Site Manager