Network Technician Field Operations

Uniti•Cordova, TN

About The Position

Uniti’s Network Technicians are field operations team members who connect homeowners, small businesses, enterprises, and carrier partners across the United States. They provide technical expertise and customer support to help customers access the products they value and build long-term relationships. The role performs installation, maintenance, and repair of network systems and equipment, including voice, data, transport, and video systems. It includes central office and remote-site maintenance, fixed wireless installation and maintenance, testing, equipment coordination, and inside wiring. Technicians work in both indoor and outdoor environments, maintain a company service vehicle, complete safety training, and provide standby, on-call, and after-hours coverage. This is a safety-sensitive position and reports to the Network Infrastructure Local Manager.

Requirements

Associate’s degree in a technical discipline and 2–3 years of technical or telephony experience; or 4+ years of directly related telephony experience; or an equivalent combination of education and directly related telephony experience.
Ability to understand CLR/DLR and engineering job packs.
Ability to perform OTDR tests and understand the results.
Basic technology and math skills.
Valid driver’s license and safe driving record.
Ability to distinguish colors in color-coded cable.
Ability to use equipment with a maximum load capacity of 275 pounds.
Ability to lift up to 50 pounds and work aloft.
Ability to successfully complete required safety training.
Ability to work assigned schedules and extended hours, including day, evening, weekend, and holiday hours, and respond to after-hours callouts.
Ability to complete battery and generator testing.
Knowledge of DS1/DS3 installation, testing, and troubleshooting.
Knowledge of analog transport installation, testing, and troubleshooting.
Knowledge of SONET OC3/12/48 installation, testing, and troubleshooting.
Knowledge of WDM/CWDM/DWDM installation, testing, and troubleshooting.
Knowledge of EWSD programming, troubleshooting, and translations.
Fiber training and previous central office training.
Experience with transport equipment including Tellabs (AFC) DLC, Zhone AccessNode DLC, Calix C7 DLC/DSLAM and E7, OfficeSuite, Lucent DSLAM, Hatteras HN4000, Optelian WDM/CWDM/DWDM, Adtran TA3000/TA5000, Adtran 1148/1248 DSLAM, Adtran 2820 multiplexer, Adtran 5000, Juniper M10/M170, Alcatel DML 3 X 50 Rockwell, Alcatel 7470, Fujitsu 2400 TRIB, Fujitsu 150, WideBank DCS, and Turin.
Experience with test equipment including T-COM, T-Bird, Acterna 2310, Viavi 6000 GigE test set, Viavi 580 ONX test set, Viavi Smart OTDR, and Midtronics battery test set.

Nice To Haves

Certifications or training directly related to the position.
Two-year technical degree in computers or electronics, or equivalent work experience.

Responsibilities

Perform routine installation, maintenance, and repair of voice, data, network, transport, and video systems and equipment.
Complete post-installation call-processing functionality and AMA tests.
Coordinate central office and network equipment, card/SFP insertions, translations, fiber cross-connects, and inside wiring activities.
Perform OTDR tests and interpret the results.
Install and maintain fixed wireless equipment.
Safely operate and maintain a clean, organized company service vehicle.
Work in indoor and outdoor environments.
Provide standby and on-call coverage and respond to after-hours callouts.
Maintain central offices and remote sites, including routine and preventive maintenance.
Complete required safety training and follow applicable safety standards and regulations.
Complete battery and generator testing.