Field Service Technician

Ranger Energy Services•Midland, TX

About The Position

The Field Service Technician provides installation, field service, and technical support for Ranger products, equipment, and technology packages. The role requires frequent travel to field offices, customer locations, and remote sites. The technician supports and maintains Ranger products and technology offerings, including rig monitoring systems; troubleshoots and repairs specialized products and electronic equipment; performs installations, calibrations, and software and hardware upgrades; and trains field personnel and equipment operators. The position also includes timely service documentation, coordination with procurement and external vendors, inventory control, and maintaining professional, honest, and customer-focused conduct. Other duties may be assigned, and the job description may change.

Requirements

  • Must pass a national background check and motor vehicle report.
  • High school degree or equivalent education; 5+ years of experience is preferred.
  • Analytical and problem-solving skills.
  • Collaboration, teamwork, strong interpersonal skills, and effective communication skills.
  • Understanding of and adherence to company-specific and industry safety procedures.
  • Proficient knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Must complete and pass all required pre-employment screenings.

Nice To Haves

  • General knowledge of oilfield operations or experience in field service.
  • Bilingual ability (preferred but not required).
  • Information Technology or data science knowledge.

Responsibilities

  • Provide field service and technical support.
  • Support, maintain, and service Ranger products and technology offerings, including rig monitoring systems.
  • Initiate troubleshooting, report issues promptly, identify root causes, and help devise solutions.
  • Conduct field installations and calibrations of hardware and equipment.
  • Repair specialized products, electronic components, and equipment at rig sites.
  • Perform field upgrades of software and hardware.
  • Collaborate with and train field personnel and equipment operators to execute operations or procedures effectively.
  • Complete and submit field service documentation in a timely manner.
  • Work cross-functionally with procurement and external vendors.
  • Control inventory of parts, hardware, and field service supplies.
  • Travel as required.
  • Maintain professionalism, honesty, integrity, and customer service.
  • Perform other duties and responsibilities as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Flexible Spending Account/Health Savings Account.
  • Life insurance.
  • Short- and long-term disability insurance.
  • Employee Assistance Program.
  • 401(k) retirement plan with employer match.
  • PTO, depending on eligibility.
  • Outstanding compensation.
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