Executive Director Jobs

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Hospice RN Executive Director II

Gentiva Hospice•Ocala, FL

About The Position

The RN Hospice Executive Director provides strategic leadership and operational oversight for an assigned mid-sized hospice location. The role leads day-to-day operations and interdisciplinary teams, ensuring high-quality, patient-centered care and a culture of compassion, respect, and integrity while meeting organizational goals, regulatory standards, and community needs. Areas of responsibility include leadership and team development, financial performance, community outreach, human resources, office operations, and relationship-building with the Governing Body, referral partners, and the community. The Executive Director ensures the location delivers outstanding service while upholding the company’s mission, vision, and values. The position oversees clinical quality, operational performance, and sustainable census growth; promotes continuous quality improvement and regulatory compliance; and collaborates with the Administrator and corporate leadership on staffing, policies, performance, operations, and financial management. The role may include routine patient visits and participation in an on-call schedule if the incumbent is a Registered Nurse. The position requires a Florida Level 2 background screening through the Care Provider Background Screening Clearinghouse. The position is based in an office environment, with occasional travel to patient homes or institutional settings. Potential exposure includes infections, communicable diseases, odors, blood, excreta, and hazardous materials. This is a safety-sensitive position.

Requirements

  • Registered Nurse with at least an associate’s degree in nursing.
  • At least one year of management or supervisory experience.
  • Current license to practice nursing in the state of requested employment, if applicable.
  • CPR certification.
  • Current automobile insurance and a valid driver’s license.
  • Must have and maintain transportation for work.
  • Ability to operate a computer, facsimile equipment, copier, and cell phone effectively.
  • Sensitivity to the needs and feelings of terminally ill patients and their families before and after a patient’s death.
  • Ability to perform a variety of tasks and change between tasks without loss of efficiency or composure.
  • Ability to communicate effectively with people of all socioeconomic backgrounds.
  • Ability to influence opinions, attitudes, or judgments and make evaluations or decisions based on sensory or judgmental criteria.
  • Evidence of patient advocacy, maturity, cooperation, flexibility, and tact in the workplace and with hospice team members.
  • Organizational and leadership abilities; knowledge of terminally ill patients and their families, the hospice concept, and the roles of hospice disciplines.
  • Excellent patient assessment skills and good oral and written communication skills.
  • Thorough knowledge of managed care principles, regulatory guidelines (including Medicare, Medicaid, ACHC, and human resources), and management principles.
  • Meet applicable state-specific requirements for the Administrator role if functioning as the Alternate or Interim Administrator.
  • Complete a Florida Level 2 background screening through the Care Provider Background Screening Clearinghouse.

Nice To Haves

  • Bachelor’s degree in Nursing (BSN) from an accredited school of nursing.
  • Master’s degree in business, nursing, or a related field.
  • Two or more years of hospice or home care experience if also functioning as the Clinical Nursing Supervisor for the office location.
  • Three years of direct patient care experience in a clinical setting.
  • Three to five years of healthcare sales or management experience.

Responsibilities

  • Provide leadership for a mid-sized hospice program and accountability for clinical quality, operational performance, and balanced, sustainable census growth.
  • Promote excellence and continuous quality improvement, using statistical and qualitative information to manage quality.
  • Promote and monitor compliance with accreditation, licensing, regulatory, and state and federal requirements; ensure policies and procedures are followed.
  • Stay current with developments and technologies in the field through self-development, in-service attendance, and sharing relevant information with employees.
  • Recommend and implement policies and procedures developed by the Administrator and Governing Body.
  • Manage human resources, including employee communication, orientation, training, continuing education, staffing recommendations, selection, supervision, evaluation, assignments, and disciplinary actions in collaboration with the Administrator.
  • Collaborate with the Administrator, corporate leadership, and employees to establish performance goals and standards, monitor progress, and redirect efforts as needed.
  • Direct assigned location teams and organize tasks and resources to meet strategic goals and objectives.
  • Manage office operations, assess and improve branch and team performance, maintain outside service contracts, and help select outside service providers in collaboration with the Administrator.
  • Ensure accurate and timely documentation of services and monitor and supervise the quality of patient care.
  • Process emergency calls and requests for assistance and help solve patient problems in all settings.
  • Prepare, monitor, and review monthly bills, supply costs, expense requests, mileage reimbursement, payroll, and other expenses.
  • Recommend market opportunities for new programs or services and ensure the accuracy of marketing and public information materials and activities in collaboration with the Administrator.
  • Provide a safe environment for patients, visitors, customers, and employees; investigate and document incidents, accidents, grievances, complaints, medication errors, and other problems, and implement corrective or preventive actions.
  • Work with physicians, patients, families, staff, and others to address problems, needs, and concerns; supervise and evaluate family satisfaction surveys in collaboration with the Administrator.
  • Incorporate safety topics into staff meetings and review safety procedures, including the Emergency Preparedness Plan, ensuring employees understand their safety responsibilities.
  • Manage financial resources prudently, complete financial reviews and budget worksheets on schedule, monitor budget variances, control overtime and temporary staffing costs, and seek cost reductions without affecting quality.
  • Recommend space and other resources needed for services.
  • May conduct routine visits to patient homes or institutional settings and/or participate in the on-call schedule if a Registered Nurse.

Benefits

  • Competitive pay.
  • 401(k) with company match.
  • Career advancement opportunities.
  • National and local recognition programs.
  • Teammate Assistance Fund.
  • Medical, dental, and vision insurance for full-time associates.
  • Mileage reimbursement or fleet vehicle program for full-time associates.
  • Generous paid time off and seven paid holidays for full-time associates.
  • Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time associates.
  • Education support and tuition assistance, including ASN-to-BSN and BSN-to-MSN, for full-time associates.
  • Free continuing education units (CEUs) for full-time associates.
  • Company-paid life and long-term disability insurance for full-time associates.
  • Voluntary benefits, including pet, critical illness, accident, and long-term care coverage, for full-time associates.

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