Executive Director

TerraBella Newton•Newton, NC

About The Position

TerraBella Senior Living is seeking an Executive Director to lead the operation and management of a community offering senior living and care options. The role is responsible for operating the community according to owner and board standards, Discovery Management Group guidelines, and applicable laws and regulations. The Executive Director provides resident-centered leadership, supports business development and revenue growth, oversees compliance and resident records, manages the budget and financial performance, and supervises all departments to ensure efficient operations.

Requirements

Bachelor’s degree, preferably in Business Administration, Hospitality, Hospital Administration, or a health-related field.
At least three years of managerial experience, preferably in senior living, healthcare, or hospitality.
Management experience that includes hiring, coaching, performance management, daily operations supervision, and discipline.
Administrator license or certification.
Ability to provide leadership, demonstrate confidence, and inspire and motivate others.

Nice To Haves

Previous sales experience.
Demonstrated success in managing operating expenses.

Responsibilities

Operate and manage the community in accordance with owner and Board of Directors standards, Discovery Management Group guidelines, and federal, state, and local laws and regulations.
Communicate and model a clear, customer-focused vision based on resident-centered care.
Build relationships in the local area to drive business into the community, price services effectively, and maximize revenue growth and market position.
Ensure an effective external business development strategy is in place, with clear accountabilities, and adjust plans to maximize referral leads and move-ins.
Maintain working knowledge of state regulations, policies, and procedures for residents, and ensure compliance.
Ensure resident administrative files are maintained, current, and compliant with state regulations.
Meet financial targets to maximize capital partners’ returns.
Maintain functional knowledge of operating programs, including memory care, clinical, dining, and social programs.
Prepare and adhere to the community budget.
Achieve or exceed budgeted revenue by maximizing occupancy and room rates.
Review monthly financial statements and implement action plans to address deficiencies.
Manage non-labor operating costs in line with budgeted levels.
Submit monthly expenses and budget data on time in accordance with policies and internal business controls.
Meet NOI and occupancy expectations.
Oversee all departments and maintain responsibility for efficient operations and compliance with financial goals established in the approved operating budget.