Events Manager Jobs

About The Position

Requirements

• Proven service experience and thriving when managing a team-based atmosphere
• Passionate about communities, the environment, and caring for others
• Experience successfully leading in an atmosphere with ambiguity, learning on the fly, demonstrating sound judgment, and solving problems creatively
• History of building and maintaining relationships with ease and desires to put the customer at the center of everything they do
• Experience managing a team of people and a passion for growing and developing employees.
• Demonstrates highly developed emotional intelligence.
• Ability to make sound judgment calls and manage all operations in the absence of the General Manager.
• Flexible amidst competing priorities and adaptable to the fast-paced environment of a retail store while rallying the team with positivity.
• Interest and aptitude for strategic business planning that responds to a specific community.
• High School Diploma or GED Equivalent; Business area training or education preferred
• 1-3 years of retail supervisor experience; ski industry preferred.
• Ability to work in a fast-paced retail environment, multitask and manage multiple customers
• Ability to work a flexible schedule including nights, holidays, and weekends
• Must be able to communicate fluently in English.

Nice To Haves

• Ski industry experience

Responsibilities

• Empower the staff to offer outstanding service through consistent personal examples and encouragement.
• Offer proactive coaching (both constructive and complimentary) to continually elevate customer service.
• In conjunction with your Store General Manager, strategize to meet expense and profit goals for the store.
• Maintain a keen eye for the look and feel of your store and know that powerful visual merchandising, good habits, store cleanliness and maintenance all support a strong business.
• Hire with a focus on diversity and include staff who represent the community where your store is located.
• Provide ongoing feedback, coaching, training and acknowledgment to staff.
• Partner with the In-Store Visual Merchandiser or Visual Team Leader to identify and execute regular priorities.
• Lead by example and inspire your team to live Patagonia’s mission, both in the store and in the community.
• Serve as a role model and coach for the team by identifying and delegating daily priorities of your store's Retail Environmental Activism Program.
• Value and enjoy team-based ideation and problem solving.
• Maintain positive relationships with management, team members and store partners.
• Keep lines of communication open among management and team members by ensuring that expectations are upheld and objectives are met.
• Identify growth opportunities for team members within the Retail Environmental Activism Program and partner with management to address them.
• Ensure optimal inventory levels on the sales floor.
• Ensure the safety and well-being of all customers and employees.
• Assist management in the hiring of people who pursue passions that are related to our products and philosophy.
• Demonstrate initiative and seek opportunities to grow your own skills.
• Welcome feedback and grow from it.
• Assist in training and development of all team members and foster an environment of continued learning.
• Maintain a safe and secure environment for your team and customers and resolve any concerns quickly.
• Be deeply committed to creating a working environment that is supportive, positive, respectful and free from harassment.

Benefits

• Free passes for employees
• Employee discounted lift tickets for friends and family
• Free ski lessons
• 40% retail discounts
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans