Events Manager, Brand & Communications

OpenAI•San Francisco, CA
•$240,000 - $266,000•Onsite

About The Position

The Events Manager will support the planning and execution of high-touch creator, press, and executive-facing events at OpenAI. Working under the guidance of the Event Management Lead, this person will own critical workstreams across guest experience, front-of-house operations, vendor coordination, production logistics, and post-event reporting. The ideal candidate is detail-oriented, polished under pressure, and experienced in creating white-glove experiences for high-profile guests, including creators, media, executives, talent teams, and senior external partners. The role calls for excellent judgment, a strong hospitality mindset, and attention to the details that make events seamless, elevated, and considered. The position is based onsite in San Francisco, with occasional travel required. OpenAI is an AI research and deployment company focused on ensuring that general-purpose artificial intelligence benefits all of humanity and is safely developed and deployed with safety and human needs at its core.

Requirements

  • 7+ years of event production experience, including end-to-end planning, onsite execution, and post-event analysis.
  • Experience leading guest experience, front-of-house operations, and vendor coordination for high-profile corporate events.

Nice To Haves

  • A passion for OpenAI’s mission and enthusiasm for showcasing cutting-edge AI technology through impactful event experiences.
  • Enjoys pushing creative boundaries.

Responsibilities

  • Manage and execute high-touch creator, press, and executive-facing events end to end, including workstreams, agency management, registration, guest experience, catering, production logistics, and onsite execution.
  • Develop and maintain project timelines that track milestones, deliverables, and deadlines.
  • Source, negotiate, and coordinate vendors, including caterers, AV providers, and creative production teams, ensuring they meet OpenAI standards and compliance requirements.
  • Oversee attendee registration and check-in, and manage pre- and post-event communications.
  • Maintain financial records, monitor budgets, process invoices, and report expenditures against budget targets.
  • Collaborate and communicate with internal stakeholders, including design, procurement, and security, to align event elements with strategic goals and brand guidelines.
  • Implement and manage safety and security protocols, prioritizing attendee well-being and compliance with health guidelines.
  • Collect, analyze, and report event metrics, attendee feedback, and key learnings to inform future events and measure return on investment.
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