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Solutions Engineer

INNERGY•Austin, TX
•Remote
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About The Position

INNERGY is seeking a Solutions Engineer to act as the technical bridge between its CAD/CAM product and custom manufacturers. The role partners with Sales throughout the technical pre-sales cycle, from discovery through close, and explains how CAD/CAM fits within INNERGY’s broader suite of solutions. It translates technical capabilities into practical outcomes for prospects in millwork, cabinetry, casework, and other custom manufacturing environments, showing how workflows connect from design through CNC output. The position is fully remote and open to candidates in specified North American states. It includes tailored demonstrations, technical validations and proof-of-concepts, customer and product feedback collaboration, demo-environment refinement, and participation in trade shows, conferences, customer events, webinars, and education sessions. Travel of up to 25% is expected.

Requirements

  • Natural ability to build trust and rapport quickly with shop owners, engineers, and production managers.
  • Consultative, problem-first mindset, with the ability to ask effective questions, identify bottlenecks, and connect them to practical solutions.
  • Hands-on experience with CAD/CAM software, such as Toolbox, libraries, and post-processors, and/or other CAD/CAM-based systems.
  • Ability to demonstrate and explain parametric design, product libraries, and production outputs.
  • Exceptional communication and presentation skills.
  • Willingness to travel up to 25% for trade shows, customer visits, and team events.

Nice To Haves

  • Background in the architectural millwork, casework, or cabinetry industry, such as shop floor, engineering, estimating, or production management experience.
  • Three or more years of experience in Solutions Engineering, Sales Engineering, or technical consulting within a manufacturing software or CAD/CAM environment.
  • Experience thriving in a high-accountability, fast-moving SaaS environment and owning outcomes.

Responsibilities

  • Partner with Sales to own the technical pre-sales cycle for CAD/CAM, from discovery through close, and explain how CAD/CAM fits within the broader INNERGY ecosystem.
  • Lead tailored demonstrations of CAD-based design, engineering, and manufacturing workflows.
  • Translate customer requirements into scalable CAD/CAM solutions, including libraries, automation, and production outputs.
  • Explain how CAD/CAM supports engineer-to-order and custom manufacturing environments.
  • Support technical validations, proof-of-concepts, and complex deal cycles.
  • Collaborate with Product and Engineering to align customer needs with product capabilities.
  • Represent the voice of the customer internally by sharing feedback on trends, gaps, and opportunities with Product, Engineering, and Sales leadership.
  • Continuously refine demo environments, including libraries, renderings, and manufacturing outputs.
  • Represent INNERGY at industry trade shows, conferences, and customer events.
  • Support education sessions, webinars, and Lunch & Learn events as a subject matter expert.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

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