Dealership Service Manager Jobs

About The Position

Requirements

• Prior experience in an automotive dealership or service department preferred
• Familiarity with dealership management systems (DMS) such as CDK, Reynolds & Reynolds, or similar
• Strong organizational and multitasking skills in a high-volume environment
• Excellent customer service and communication skills, both written and verbal
• Ability to work collaboratively with service advisors, technicians, and management
• Basic understanding of automotive repair processes and service operations
• Valid driver's license with a clean driving record

Responsibilities

• Assist the Service Manager in overseeing daily service department operations
• Coordinate vehicle service appointments, repair orders, and technician workflow
• Communicate with customers regarding service status, estimates, and vehicle updates
• Support service advisors in managing customer inquiries and resolving concerns
• Monitor parts inventory and coordinate with the parts department to ensure timely repairs
• Maintain accurate service records, documentation, and reporting using dealership management software (DMS)
• Help ensure service department compliance with dealership standards and manufacturer guidelines

Benefits

• Paid time off