Dealership Service Manager - Dave Smith Motors Inc.

Sonic Automotive•Kellogg, ID

About The Position

The Service Manager is responsible for running an efficient and profitable service department. The role operates the department at maximum production, controls costs, builds a loyal clientele, maintains good employee relationships, sets and obtains sales and profit objectives, and maintains service records. The manager forecasts department goals and objectives, prepares and administers the annual operating budget, and works toward harmony and teamwork with other departments. They also ensure compliance with applicable federal, state, and local regulations affecting service operations, including hazardous waste disposal and OSHA right-to-know requirements. The Service Manager hires, trains, motivates, counsels, and monitors service department staff; directs and schedules employee activities; provides technical assistance as needed; holds meetings to discuss department activities and shared concerns; and monitors technicians’ payroll records.

Requirements

One year of supervisory experience.
Three years of experience in an auto repair facility.
Ability to read and comprehend instructions and information.
High school diploma or equivalent.
Excellent communication, supervisory, and managerial skills.
Ability to operate the department at a profit according to dealership guidelines.
Must be authorized to work in the USA.
Must perform duties and responsibilities safely.
Must be able to pass pre-employment testing, including background checks, MVR, drug test, and credit report, and have a valid driver's license.

Nice To Haves

ASE certification preferred.

Responsibilities

Forecast department goals and objectives and strive to meet them.
Promote harmony and teamwork with other departments.
Prepare and administer the service department's annual operating budget.
Attend managers' meetings as requested.
Stay informed about and comply with federal, state, and local regulations affecting service operations, including hazardous waste disposal and OSHA right-to-know requirements.
Hire, train, motivate, counsel, and monitor the performance of service department staff.
Direct and schedule the activities of department employees.
Provide technical assistance to employees as needed.
Conduct meetings with department employees to discuss activities and matters of mutual interest.
Monitor technicians' payroll records.
Operate the department efficiently and profitably while controlling costs, building clientele, and achieving sales and profit objectives.