Crew Member Jobs

About The Position

Requirements

• Be energetic, hard-working, and ethical.
• Understand and adhere to company policies and procedures.
• Be committed to learning.
• Have a strong desire to work as a team player.
• Be flexible to work day and night shifts, weekends, and holidays.
• Be able to stand for long hours and work in a fast-paced environment.
• Have a positive attitude and a commitment to customer satisfaction.

Responsibilities

• Greet customers, record orders, serve food and beverages, and answer menu questions with a consistently positive and helpful attitude.
• Enter orders into a point-of-sale system and accept cash or credit card payments, calculating change accurately and quickly as needed.
• Work with the line team to prepare hot and cold subs according to customer specifications and follow cooking instructions, safety procedures, and sanitation requirements.
• Use kitchen equipment such as knives, grills, and slicers.
• Maintain daily restaurant cleanliness by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate with team members and management to create work schedules, train new employees, and resolve interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly, resolving problems according to company standards and policy.
• Maintain a neat appearance by wearing the required uniform and following the corporate dress code.