Credentialing Manager Jobs

About The Position

Requirements

• 4+ years of experience in credentialing, people operations, onboarding, HR operations, or a similarly complex operational role.
• Experience managing physician credentialing, payer enrollment, licensing, or provider compliance.
• Experience coordinating multi-system onboarding and offboarding for employees.
• Strong organizational skills with exceptional attention to detail and follow-through.
• Experience managing multiple priorities while keeping stakeholders informed.
• Comfort working across numerous systems and learning new technology quickly.
• Strong written and verbal communication skills.
• A builder mindset with the ability to create processes where none exist.

Nice To Haves

• Experience overseeing credentialing and other people operations workflows in a high-growth, technology-enabled environment, with familiarity with CAQH, PECOS, I&A, Monday.com, DocuSign, Google Workspace, Slack, and/or EMRs.
• Coordinated technology provisioning and equipment management with an external IT partner.
• Managed physician credentialing in an MSO, health system, or value-based care environment.
• Built onboarding or credentialing workflows that improved speed, consistency, or employee experience.
• Thrive in a fast-growing company where you enjoy building systems that scale.

Responsibilities

• Own onboarding operations from accepted offer through first day.
• Create and manage onboarding workflows in Monday.com.
• Provision accounts across Google Workspace, Slack, EMRs, HRIS, and other business systems.
• Coordinate laptop, phone, and equipment ordering with our technology partner.
• Track onboarding progress and ensure nothing falls through the cracks.
• Own the offboarding process, including account deactivation, DocuSign separation documents, shipping labels, and equipment recovery.
• Be the primary point of contact between Greenbrook and our managed IT partner.
• Coordinate all technology requests, new equipment orders, troubleshooting, replacements, and inventory.
• Track company hardware and software access across the organization.
• Ensure employees receive the right equipment and system access on time.
• Continuously improve technology onboarding processes as we scale.
• Manage payer credentialing, re-credentialing, and provider enrollments.
• Maintain CAQH, PECOS, I&A, and payer portals.
• Coordinate hospital privileges and delegated credentialing files.
• Support physician licensing, DEA registrations, and malpractice insurance administration.
• Maintain provider records, renewals, and compliance documentation.
• Create scalable workflows, SOPs, templates, and documentation.
• Track KPIs across onboarding, credentialing, and operational readiness.
• Identify bottlenecks and continuously improve speed, quality, and consistency.
• Partner across People, Finance, Clinical Care, Clinical Operations, and Revenue Operations to ensure seamless execution.

Benefits

• Health, dental, and vision insurance
• Paid time off
• 401(k) with company match
• Generous annual performance bonus