Learning Management System (LMS) and Credentialing Manager

Care Advantage Inc. Corporate•Richmond, VA
•Hybrid

About The Position

Care Advantage, Inc. is hiring a full-time hybrid/remote Learning Management System (LMS) and Credentialing Manager to administer its Care Academy learning platform and help ensure clinical team members stay current on required licenses, certifications, and training. The role supports compliance and safe, compliant care for RNs, LPNs, and CNAs across the states where they work. The manager owns the Care Academy platform relationship, handles enrollment, access, and system issues, and works with Clinical, HR, and VBC teams on training needs. The position also manages clinical credentialing and compliance tracking, in-service training completion, and recurring reports, including weekly training data submitted to payroll to support DOL-compliant payout. This is a hybrid/remote position. Occasional extended hours may be required to meet weekly and monthly compliance deadlines. The role involves the physical demands of a typical remote desk job.

Requirements

  • Prior experience with a learning management system (LMS).
  • Experience with clinical licensure, credentialing, or compliance tracking.
  • Ability to work cross-functionally with Clinical, HR, and VBC teams.
  • Strong organizational skills and ability to manage recurring weekly and monthly reporting deadlines.
  • Excellent attention to detail and follow-through on outstanding documentation.
  • Ability to work independently in a remote environment while staying connected to a distributed team.
  • Comfort with the physical demands of a typical remote desk role.

Nice To Haves

  • LMS experience in a healthcare or home care setting.
  • Experience tracking RN, LPN, or CNA credentials.

Responsibilities

  • Administer the Care Academy learning management platform and manage the platform relationship.
  • Serve as the single point of contact for enrollment, access, and system issues.
  • Collaborate weekly with Clinical, HR, and VBC teams on training needs.
  • Recommend and administer a ticketing system for course requests.
  • Distribute weekly training completion reports to stakeholders.
  • Support compliance and credentialing needs, including license renewal and maintenance.
  • Ensure RNs, LPNs, and CNAs maintain valid, active clinical licenses in the states where they work.
  • Track valid BLS certifications for applicable team members.
  • Manage in-service training completion and submit weekly completion data to payroll to support DOL-compliant payout.
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