About The Position

The Manager of Medical Staff Credentialing and Boys Town National Research Hospital (BTNRH) Administration oversees provider credentialing, privileging, and recredentialing to ensure compliance with regulatory, accreditation, and organizational requirements. The role also manages BTNRH Administration support staff and provides administrative support to hospital and senior leaders, including calendar, meeting, on-call schedule, and travel coordination. The position is full-time, on-site in Omaha, Nebraska, Monday through Friday, 8:00 a.m. to 5:00 p.m. Boys Town is a child and family care organization founded in 1917. Boys Town National Research Hospital was added in 1977, expanding the organization’s work into health care and research. The organization describes care and respect for others as central to its culture and mission, and says it values employees’ individual strengths, views, and experiences.

Requirements

  • Associate degree in business, secretarial science, or a related field.
  • Experience with medical staff credentialing, privileging, and provider enrollment processes.
  • At least 7 years of experience in an administrative role.
  • At least 1 year of experience in a supervisor role.

Nice To Haves

  • Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) certification.
  • Experience in an administrative role in a healthcare setting.
  • Knowledge of medical terminology.

Responsibilities

  • Coordinate and manage credentialing and recredentialing for physicians and allied health professionals, ensuring compliance with regulatory, accreditation, and organizational requirements.
  • Facilitate medical staff appointments, reappointments, privileging, and credentialing committee processes, including preparing meeting materials and tracking approvals.
  • Liaise with providers, department leaders, credentialing organizations, licensing boards, and regulatory agencies about credentialing and privileging requirements.
  • Assist with preparation and documentation for accreditation surveys, audits, and regulatory reviews related to medical staff services and credentialing.
  • Complete BTNRH facility licensure and malpractice renewals.
  • Manage, train, supervise, and evaluate BTNRH Administration support staff.
  • Help determine qualifications for support staff and assist with screening and hiring.
  • Oversee processes supporting medical staff OPPE/FPPE, medical student and resident onboarding, and new provider onboarding.
  • Manage calendar scheduling for the BTNRH Director and Chief Medical Officer.
  • Facilitate Board of Trustee meetings, local and national professional board and committee meetings, and special events.
  • Assist the VP of Operations with preparation for National Health Care Committee meetings.
  • Maintain the Physician On-Call schedule and notify the NHS Call Center and Boys Town Hotline of the correct daily on-call physician information.
  • Arrange travel for senior executive staff, physician candidates, and visiting professionals.

Benefits

  • Medical, dental, and vision insurance, including free services at Boys Town Clinics for enrolled employees.
  • 401(k) retirement plan with a 100% employer match up to 6% of salary; full vesting after 5 years.
  • Paid vacation, sick time, and holidays.
  • Tuition assistance and tuition reimbursement.
  • Employee Assistance Program with confidential support for employees and their families.
  • Company-paid life insurance and long-term disability coverage.
  • No-cost mental health visits with an in-network provider.
  • Reduced- or no-cost visits for services performed by a Boys Town provider at a Boys Town location for employees and dependents enrolled in medical benefits.
  • Low- to zero-dollar copays on certain maintenance drugs through pharmacy benefits.
  • Parenting resources and professional development opportunities.
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