Manager, Medical Staff Administration

Shriners Hospitals for Children•Sacramento, CA

About The Position

Directs, manages, and supervises Medical Staff administrative staff and indirectly manages the Credentialing Specialist and Clinical Research staff. Manages departmental budgets and Medical Staff patient care practices to maximize physician availability, efficiency, and utilization of hospital resources. Serves as a resource to Chiefs of service and hospital leadership by thinking conceptually and leading others. The position works with Medical Staff leadership and hospital Administration to coordinate daily operations, patient care practices, practitioner contracts, governance documents, departmental policies, budgets, and special projects. It also oversees personnel functions, staff development and orientation, practitioner calendars, and support for Medical Staff meetings and committees. The role is based at Shriners Children’s Northern California (SHCNC). The stated annual pay range is $88,283.52–$110,348.16–$171,039.65; compensation is determined based on relevant experience and departmental equity.

Requirements

High school diploma or equivalent (GED).
Ability to provide effective leadership to assigned staff and use appropriate management methods and practices.
Ability to analyze complex and varied information from multiple sources, develop and justify practical alternatives, determine appropriate solutions, and implement them successfully.
Ability to supervise, evaluate, and motivate technical, professional, and support staff.
Ability to communicate effectively and tactfully, orally and in writing, with people from diverse cultural and professional backgrounds.
Ability to oversee and direct responsible support for Medical Staff Administrative offices.
Ability to adapt appropriately and positively to new, changing, and sensitive situations.
Knowledge of computerized word processing, Windows, and Microsoft Office.
Proficiency in writing techniques and skills.
Knowledge of basic recordkeeping and filing systems, and proper office methods and procedures.

Nice To Haves

Three years of office management experience.
One year of healthcare-related management experience.
National Association Medical Staff Services (NAMSS) certification.

Responsibilities

Direct and manage Medical Staff administrative functions and work with Medical Staff leadership to ensure smooth daily operations.
Participate in Medical Staff leadership functions and serve as a resource to Chiefs of service and hospital leadership.
Develop cost-effective Medical Staff operating and capital budget requests; monitor expenditures, justify variances, and recommend controls.
Work with hospital Administration to manage outpatient, inpatient, and surgical patient care practices and coordinate them with hospital functions.
Work with Administration on new and existing practitioner contracts to ensure salaries and costs are appropriate.
Work with Quality Management to ensure TJC and CMA standards are met, and with the Credentialing Specialist regarding credentialed practitioners and insurance regulations.
Develop, review, and revise departmental policies, procedures, and job descriptions in compliance with regulatory and hospital standards.
Monitor, control, evaluate, and report departmental expenditures for salaries, equipment, and supplies, including budget variances.
Work as a member of the Management Team to support organizational goals and positive interdepartmental communication.
Coordinate and maintain Medical Staff governance documents; ensure revised bylaws are voted on by the MEC, Active Medical Staff, and Board of Governors, then sent to Corporate Legal for review.
Ensure required reports are sent to the Corporate Medical Affairs office on time and carry out tasks assigned by the MEC or President of the Medical Staff.
Oversee the planning, implementation, execution, and evaluation of special projects.
Maintain professional service agreements, contracts, and affiliation agreements.
Manage the budget for Orthopedic Clinical Research grant funds and ensure funds are appropriately allocated and spent.
Perform personnel management functions in accordance with organizational and Human Resources policies, including interviewing, hiring, recommending termination, assigning and supervising work, and conducting annual performance appraisals and counseling when needed.
Communicate staff duties clearly, delegate tasks based on job descriptions and individual capabilities, and hold regularly scheduled staff meetings.
Consult with the President of the Medical Staff about staff performance, concerns, and issues affecting department operations or morale.
Approve department staffing and scheduling requirements, consider holiday and vacation requests, and recommend appropriate use of per diem staff.
Work with Chiefs to assess education offerings, requirements, and budgets for mid- and advanced-level practitioners.
Coordinate departmental orientation for new administrative staff, mid-level practitioners, Medical Staff, and Clinical Research staff.
Ensure Medical Staff employees complete yearly SHINE and other required competencies within required timelines.
Oversee physician calendars for employed and active practitioners, including mid- and advanced-level providers who regularly practice at SHCNC, to support efficiency across services.
Ensure administrative staff appropriately support MEC meetings, the Medical Staff Quarterly Breakfast, and other physician committees.
Professionally communicate and interact with staff, patients, families, and visitors; participate in team-based management and Performance Improvement activities.
Perform duties with minimal supervision, attend designated meetings and training, follow safety procedures, and complete routine and priority tasks within established timelines.