Sr. Manager, Medical Administration

National Women's Soccer League (NWSL) • New York, NY

10d • $105,000 - $120,000 • Hybrid

About The Position

The Senior Manager, Medical Administration runs the operational backbone of the NWSL’s medical program, reporting to the Director, Sports Medicine. The role owns the systems, records, protocols, and vendor relationships that support the league and its club medical staff. It manages the league’s electronic medical record and injury surveillance data, administers medical provisions of the collective bargaining agreement, and coordinates insurance, workers’ compensation, and medical leave processes. The position serves as a day-to-day link between the league office, club medical and athletic training staff, and outside providers. Strict confidentiality and sound judgment in handling protected health information are essential.

The role administers the league-wide EMR and athlete management system, leads injury and illness surveillance reporting, and maintains HIPAA-compliant records processes. It monitors CBA medical provisions and league health and safety protocols, coordinates insurance claims and leaves, manages medical vendors and operational programs, and supports anti-doping logistics. It also plans medical staff education, manages the medical administration budget, prepares leadership reporting, and maintains standard operating procedures across NWSL clubs.

The position is hybrid, with three days in-office and two remote days per week. The stated salary range is $105,000–$120,000, contingent upon candidate qualifications and functional business needs.

Requirements

• Bachelor’s degree in health administration, sports medicine, athletic training, public health, or a related field.
• 7+ years in medical, clinical, or health administration, with at least 3 years in professional or collegiate sports, a health system, or a sports medicine practice.
• Hands-on experience administering an EMR or athlete management system, such as Smartabase, Kitman Labs, or Teamworks AMS.
• Working knowledge of HIPAA, workers’ compensation, and medical insurance claims.
• Proven ability to manage multiple stakeholders and keep complex, deadline-driven processes on track.
• Exceptional discretion with confidential health information.

Nice To Haves

• Master’s degree (MHA, MPH, or MBA) or a credential such as ATC, RN, or CPC.
• Experience administering a collective bargaining agreement or working with a players association.
• Familiarity with injury surveillance methods and sports medicine data analysis.
• Multi-state workers’ compensation experience.

Responsibilities

• Administer the league-wide electronic medical record and athlete management system, including user access, data standards, club onboarding, and training.
• Lead injury and illness surveillance reporting, ensure clubs submit complete and timely data, and produce regular reports for league leadership.
• Maintain HIPAA-compliant handling of protected health information, including records requests, transfers between clubs, and retention.
• Monitor and administer medical provisions of the CBA, including pre-signing and preseason physicals, second-opinion requests, return-to-play documentation, and medical grievance support.
• Coordinate league health and safety protocols—including concussion, cardiac screening, heat, and emergency action plans—and track club compliance through audits and checklists.
• Assist the league office in joint medical matters, information requests, and protocol updates with the NWSL Players Association.
• Manage player injury claims with the league’s insurance broker and workers’ compensation carriers across club states; monitor open claims and reserves.
• Coordinate medical leaves of absence, accommodations, and disability documentation with HR for players and league staff.
• Reconcile medical billing issues and serve as an escalation point for players and clubs.
• Manage medical vendors and provider networks, including EMR, imaging, specialist networks, and mental health resources; oversee contracts, renewals, and performance.
• Work with NWSL Game Operations on weather situations, including heat, cold, and storms, for the Regular Season and Playoffs.
• Manage the Medical Observers program for Medical Sideline Review, including assigning observers to work with technology and team physicians reviewing specific in-game injury events.
• Support anti-doping program logistics and therapeutic use exemption workflows with the program administrator.
• Plan the annual medical staff meeting and ongoing education for club physicians and athletic trainers.
• Build and track the medical administration budget and prepare reporting for High Performance and Medical leadership and the wider executive team.
• Write and maintain standard operating procedures for consistent medical administration processes across NWSL clubs.

Benefits

• Unlimited paid time off (PTO), sick days, and an end-of-year office closure.
• Medical, dental, vision, and mental health benefits for employees and dependents.
• 401(k) with employer match and safe harbor contributions.
• Commuter benefits.
• Short- and long-term disability insurance.
• Life insurance.
• On-site gym.
• Voluntary pet insurance.
• Hybrid work model: three days in-office and two remote days per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior