Medical Administration Specialist
About The Position
The Medical Administration Specialist is organizationally aligned under Benefits and Data Management Services (BDMS) and works closely with administrative staff and members of the health care team. The incumbent receives program direction and guidance from BDMS, the Director, and Emergency Department team leadership. The role provides administrative, program, and team support, including work related to patient eligibility, benefits, financial documentation, insurance information, valuables, and operational reporting. The position also provides administrative authority, guidance, and advice to the Medical Officer of the Day and clinical staff on matters needed to operate the Medical Center during other-than-normal tours. Various schedules are available, including nights, weekends, rotating shifts, and some holidays. This is not a virtual position.
Requirements
- U.S. citizenship.
- Meet applicable time-in-grade requirements for federal employees applying at the GS-07 level.
- Qualify through specialized experience, education, or an allowable combination of education and experience at the applicable GS-07 or GS-09 level.
- For GS-07 specialized experience: one year equivalent to at least GS-05, including identifying and analyzing tasks and conventional problems, evaluating the impact of policy or procedure changes, and monitoring health administrative programs for compliance.
- For GS-07 education qualification: one full year of graduate-level education relevant to the knowledge, skills, and abilities needed for the position; transcripts are required when qualifying based on education.
- For GS-09 specialized experience: one year equivalent to at least GS-07, including identifying and analyzing tasks and conventional problems, evaluating the impact of policy or procedure changes, and monitoring health administrative programs for compliance.
- For GS-09 education qualification: two years of progressively higher-level graduate education, a master's or equivalent graduate degree, or an LL.B. or J.D. in a related field; transcripts are required when qualifying based on education.
- Complete the required application steps and online assessment.
- Register with Selective Service if applicable to males born after December 31, 1959.
- Complete a background/security investigation and online onboarding, and provide acceptable identification for pre-employment requirements.
- Participate in the seasonal influenza vaccination program as a Department of Veterans Affairs Health Care Personnel requirement.
- Serve a one-year probationary period or two-year trial period, as applicable.
Responsibilities
- Provide administrative, program, and team support.
- Interpret VA rules and regulations relating to the determination of legal entitlement to benefits.
- Investigate issues and prepare complex and sensitive correspondence related to patient care.
- Conduct thorough interviews with veterans, eligible persons, and other parties seeking treatment at VANCHCS.
- Assist and provide backup to the Beneficiary Travel Clerk with Beneficiary Travel procedures.
- Collaborate with the Medical Care Cost Fund (MCCF) section to ensure Means Test financial report documents are completed on time.
- Input insurance and third-party payer information.
- Safeguard and manage valuables and clothing room activities.
- Prepare daily Gains and Losses Sheets and other related statistical reports.
- Provide administrative authority, guidance, and advice to the Medical Officer of the Day and clinical staff concerning matters necessary to operate the Medical Center during other-than-normal tours.
Benefits
- Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
