Medical Administration Specialist

Veterans Health Administration•Beckley, WV

5d•Onsite

About The Position

The incumbent serves as a Medical Administrative Specialist—Health Administrative Specialist on Duty (HOD) in the Office of the Chief, Health Administration Service (HAS), Business Office (BO), Medical Administration Service (MAS), or a similarly named and organized service. When assigned outside a normal tour of duty, the position has the authority and responsibility to represent the Medical Center Director and the Chief, HAS, on administrative matters. The position may be filled at the GS-07 or GS-09 level, with promotion potential to the full performance level without further competition when regulatory, qualification, and performance requirements are met. Selection at a lower grade does not guarantee promotion. The HOD maintains continuity of functions and provides medical administrative support during other than normal tours of duty. The role involves handling administrative matters and emergencies, applying relevant procedural and legal requirements, supporting clinical and administrative staff, and reviewing operational information to identify issues and recommend improvements. The work includes substantial walking throughout the medical center and occasional lifting, in a busy, generally congested office environment. The position is full-time, with availability required Sunday through Saturday on rotating tours. Telework is not available, and the position is not virtual. A one-year probationary period or two-year trial period applies, as specified in the announcement.

Requirements

U.S. citizenship.
Complete all required application steps, including an online assessment.
Male applicants born after December 31, 1959, must be registered with Selective Service.
Meet applicable time-in-grade requirements if a current or former Federal employee applying under the applicable provisions: 52 weeks at GS-05 for GS-07, or 52 weeks at GS-07 for GS-09.
For GS-07, qualify through one year of specialized experience equivalent to GS-05, one year of qualifying graduate education, superior academic achievement at the baccalaureate level, or an eligible combination of education and experience.
GS-07 specialized experience includes knowledge of medical center organization, functions, specialties, and programs; locating and interpreting regulations; reviewing information for trends and problem areas and recommending solutions; resolving a variety of problems quickly and decisively; and explaining and organizing complex issues in writing.
For GS-09, qualify through one year of specialized experience equivalent to GS-07, two years of progressively higher-level graduate education or a related master’s or equivalent graduate degree, LL.B., or J.D., or an eligible combination of education and experience.
GS-09 specialized experience includes knowledge of medical center administrative concepts, principles, and practices; providing technical guidance on procedural, legal, and administrative requirements for patient care; reviewing data for trends and recommending solutions; interpreting rules, regulations, policies, and procedures; and identifying and analyzing complex situations with multiple variables.
Submit transcripts when using education to qualify; education must be from an accredited institution and supported by documentation. Foreign education requires a certificate of foreign equivalency.
Complete required background/security investigation and online onboarding, and provide acceptable identification for pre-employment requirements.
Participate in the seasonal influenza vaccination program as required for VA health care personnel.
Serve a one-year probationary period or two-year trial period, as applicable.
Physical work includes substantial walking through the medical center and occasional lifting of items such as suitcases, clothing, or medical charts.

Responsibilities

Exercise delegated authority and responsibility for the Medical Center Director’s prerogative in medical administrative matters and issues that arise.
Represent management in non-policy-making administrative matters and in matters concerning the lawful retention of veterans in the VAMC.
Maintain continuity of functions and provide medical administrative support to clinical and administrative medical center staff outside normal tours of duty.
Support management objectives and decisions in carrying out duties.
Provide technical guidance on procedural, legal, and administrative requirements related to patient care and treatment, with the goal of achieving optimum use of available resources.
Process administrative issues involving beneficiary deaths, seriously ill cases, elopements, suicides, assaults, deaths on arrival, homicides, code blue events, cost recovery, and facility or community disasters.
Assist in responding to emergencies, determine priorities, and identify the nature of action to be taken.
Assist with computer issues during non-business hours.
Maintain public and media relations as instructed and trained by the Public Affairs Officer until the designated employee arrives.
Conduct analytical studies of operational processes, issue topics, or assigned special projects.
Review data and information for trends and problem areas, and make recommendations to management to resolve issues.
Perform other duties as assigned.