Manager, Medical Staff Administration

Shriners Children's•Sacramento, CA

4d•$88,284 - $171,040

About The Position

This position directs, manages, and supervises the Medical Staff administrative staff, and indirectly manages the Credentialing Specialist and Clinical Research staff. The Manager oversees departmental budgets and Medical Staff patient care practices to maximize physician availability, efficiency, and use of hospital resources. The role serves as a resource to Chiefs of service and hospital leadership through conceptual thinking and leadership. The Manager works with Medical Staff leadership and hospital Administration to coordinate daily operations, patient care practices, practitioner contracts, regulatory compliance, and Medical Staff governance. The position manages departmental personnel and budgets, maintains professional service and affiliation agreements, oversees Orthopedic Clinical Research grant funds, and coordinates staff orientation, education, scheduling, and performance management. The role also supports Medical Staff committees and meetings and participates in hospital-wide management and performance improvement activities.

Requirements

High school diploma or equivalent (GED).
Ability to provide effective leadership to assigned staff.
Ability to use appropriate management methods and practices.
Ability to analyze complex and varied information from multiple sources, develop and justify practical alternatives, select appropriate solutions, and implement them successfully.
Ability to supervise, evaluate, and motivate technical, professional, and support staff.
Ability to communicate effectively and tactfully, orally and in writing, with people from diverse cultural and professional backgrounds.
Ability to oversee and direct support for the Medical Staff Administrative offices.
Ability to adapt appropriately and positively to new, changing, and sensitive situations.
Knowledge of computerized word processing, Windows, and Microsoft Office.
Proficiency in writing techniques and skills.
Knowledge of basic record keeping, filing systems, and proper office methods and procedures.

Nice To Haves

Three years of office management experience.
One year of healthcare-related management experience.
National Association Medical Staff Services (NAMSS) certification.

Responsibilities

Work with Medical Staff leadership to ensure smooth daily operation of Medical Staff functions.
Plan, direct, and manage Medical Staff administrative functions and participate in Medical Staff leadership functions.
Develop cost-effective operating and capital budget requests; monitor, direct, and control expenditures and explain variances.
Coordinate with hospital Administration to manage outpatient, inpatient, and surgical patient care practices and optimize physician availability and hospital resource use.
Work with Administration on new and existing practitioner contracts, ensuring salaries and costs are appropriate.
Work with Quality Management to ensure compliance with TJC and CMA standards.
Work with the Credentialing Specialist on credentialed practitioners and insurance regulations.
Develop, review, and revise departmental policies, procedures, and job descriptions to comply with regulatory and hospital standards.
Monitor and report salary, equipment, and supply expenditures; report budget variances and recommend controls.
Contribute to the Management Team, support organizational goals, and promote effective relationships and interdepartmental communication.
Maintain Medical Staff governance documents and coordinate bylaw reviews and approvals by the MEC, Active Medical Staff, Board of Governors, and Corporate Legal.
Forward required reports to the Corporate Medical Affairs office within required timelines.
Carry out tasks assigned by the MEC and/or the President of the Medical Staff.
Oversee the planning, implementation, execution, and evaluation of special projects.
Maintain professional service agreements, contracts, and affiliation agreements.
Manage the budget for Orthopedic Clinical Research grant funds and ensure funds are appropriately allocated and spent.
Manage departmental personnel in accordance with organizational and Human Resources policies and procedures.
Interview, hire, and recommend termination of employees in accordance with Human Resources policies and procedures.
Communicate staff duties clearly and supervise assigned staff using positive communication and effective problem-solving.
Provide performance input in consultation with the President of the Medical Staff; conduct annual performance appraisals and counseling as needed.
Consult with the President of the Medical Staff about staff performance, concerns, and issues affecting department operations or morale.
Delegate tasks and responsibilities according to job descriptions and staff capabilities.
Conduct regular staff meetings to communicate policies, address problems, and plan activities.
Approve departmental staffing and scheduling requirements, consider holiday and vacation requests, and recommend appropriate use of per diem staff.
Work with Chiefs to assess education offerings, requirements, and budgets for mid- and advanced-level practitioners.
Coordinate orientation for new administrative staff, mid-level practitioners, Medical Staff, and clinical research staff across service lines.
Ensure Medical Staff employees complete annual SHINE and other required competencies on time.
Promote efficiency among credentialed practitioners and service lines.
Review and oversee physician calendars for employed and active practitioners, including mid- and advanced-level providers, to support service efficiency.
Ensure administrative support for MEC meetings, Medical Staff Quarterly Breakfasts, and other physician committees.
Interact and communicate professionally with staff, patients, families, and visitors.
Apply sound financial management and foster effective teams and team-based projects.
Participate in departmental and hospital Performance Improvement activities and suggest projects as appropriate.
Perform duties with minimal supervision, attend designated meetings and training, follow safety procedures, and complete tasks within established timelines.
Follow the SHCNC attendance and tardiness policy.