Courtesy Clerk/Grocery Bagger
The Kroger Co. • Morgantown, WV4d
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Courtesy Clerk/Grocery Bagger
The Kroger Co.•Morgantown, WV
About The Position
The Courtesy Clerk/Grocery Bagger creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. It includes bagging groceries, assisting customers with their purchases and vehicles, maintaining store and parking-lot cleanliness, returning merchandise and carts, supporting basic shelf conditioning, and helping customers locate products or check prices. The position also requires following safety, food-safety, maintenance, legal, and company procedures, and providing courteous support to customers, including minors, individuals with special needs, and older adults. Applications are accepted continuously for roles like this. Applications are reviewed regularly, and applicants may be contacted if a position becomes available that matches their qualifications and organizational priorities.
Requirements
- Customer service skills.
- Effective communication skills.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary.
- Ability to perform the essential functions of the position with or without reasonable accommodation.
Nice To Haves
- Retail experience is preferred but not necessary.
Responsibilities
- Bag groceries at checkout, aiming for at least five items per bag while preventing damage and following best practices for reusable, plastic, and paper bags.
- Assist with removing customers’ merchandise from the bottom of the bascart for checkout.
- Offer to help customers load bags into their cars.
- Perform basic shelf conditioning and inform customers about grocery specials.
- Return merchandise to store shelves.
- Gather bascarts and return them to designated areas.
- Clean spills, collect and pick up trash inside the store and in the parking lot, and clean areas inside and outside the store.
- Handle and assemble seasonal merchandise.
- Learn the store layout, locate products, and conduct price checks for cashiers.
- Follow safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
- Follow food-safety regulations and guidelines.
- Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
- Help customers feel welcome and appreciated by answering questions about products throughout the store.
- Follow local, state, and federal laws and company guidelines.
- Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
- Handle customer and business information honestly and with integrity.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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