Courtesy Clerk

Hy-Vee, Inc.•Cedar Rapids, IA
•Onsite

About The Position

Courtesy Clerks are an essential part of the Hy-Vee customer experience. They help customers from the register to their car and help keep the store clean, stocked, and welcoming. The role involves packaging purchases, assisting customers, maintaining the store, and helping wherever needed. Courtesy Clerks remain active throughout the store and surrounding exterior areas and receive training to support safe work practices. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Able to follow detailed written or verbal instructions and work through tasks with a few concrete variables.
  • Able to perform simple addition and subtraction, copy figures, and count and record accurately.
  • Able to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Able to work effectively as part of a team.
  • No education or experience requirements; training is provided.
  • Successful completion of a pre-employment drug screen is required.

Responsibilities

  • Provide prompt, friendly customer service and greet customers warmly.
  • Package customer purchases and help customers transport them to their mode of transportation.
  • Bring carts in from the parking lot and cart corrals throughout the shift.
  • Clean registers, restrooms, the break room, and the backroom; sweep and mop floors as needed.
  • Clean the can redemption area and empty recycling bins where applicable.
  • Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know merchandise locations in the store and backroom.
  • Pull product forward on shelves to maintain a full, organized appearance.
  • Check product prices as needed.
  • Maintain front-end supplies, including paper and plastic bags, receipt paper, and other necessary items.
  • Help train new courtesy clerks.
  • Deliver products to customers and assist in all departments as requested within wage and hour guidelines.
  • Shovel, salt, and sand walkways as needed.
  • Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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