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Licensed Professional Mental Health Counselor - Program Manager

Veterans Health Administration•Eugene, OR
•Onsite

About The Position

The Licensed Professional Mental Health Counselor (LPMHC) Program Manager oversees the Acute Psychiatric Unit (APU) in Roseburg, Oregon. The position carries broad program-management responsibilities and exercises wide latitude and independent judgment. The Program Manager plans and implements short- and long-term goals consistent with the program’s strategic plan, oversees and allocates administrative and program resources, and ensures efficient operation of the unit and high-quality services for Veterans. The role supervises APU staff, serves as a liaison for people seeking treatment, acts as an APU subject-matter expert, and consults with leadership on matters affecting APU staff and services. The Program Manager establishes program monitors and outcome measures, uses data-driven quality-assurance processes to evaluate and improve services, and completes program evaluations and documentation required by the Medical Center or healthcare system, VISN, and VACO. The role also supports compliance with applicable accrediting and monitoring bodies. The position provides guidance and consultation to APU staff and other assigned units, including PTSD and substance use disorder services; consults with medical-center staff and trainees; and serves on local, VISN, and national VA committees or task forces. It also represents the Medical Center or healthcare system in professional and community settings and participates in leadership roles in professional organizations. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., with occasional holiday work as needed. Telework and virtual work are unavailable. Relocation and recruitment incentives and permanent change of station are not authorized. The position is eligible for the Education Debt Reduction Program (EDRP), subject to program requirements and approval; awards may be up to $200,000, with an eligibility period of one to five years. Former EDRP participants are ineligible to apply.

Requirements

  • Master’s or doctoral degree in Clinical Mental Health Counseling, Clinical Rehabilitation Counseling, both, or a related field from a CACREP-accredited program.
  • Full, current, unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, including diagnosis and treatment.
  • At least one year of progressively complex LPMHC experience equivalent to GS-12 for the GS-13 grade, demonstrating advanced practice skills and professional competency.
  • Advanced knowledge of theories and modalities for specialized treatment of complex mental illness.
  • Ability to incorporate multiple complex causes into differential diagnosis and treatment, including psychosocial and psychiatric diagnoses within approved clinical privileges or scope of practice.
  • Ability to prioritize services and provide specialized treatment, including individual, group, and/or family counseling or psychotherapy and advanced psychosocial or case-management interventions.
  • Ability to coordinate specialized psychosocial services and programs and design system changes based on data.
  • Ability to consult with colleagues and trainees, teach and mentor staff and trainees, and provide supervision for licensure or specialty certifications.
  • Ability to communicate orally and in writing with leadership, staff, and community stakeholders about professional policies, procedures, practice guidelines, and issues.
  • Ability to make program-management judgments and decisions, monitor outcomes using data-driven quality assurance, develop appropriate productivity standards, and manage clinical, training, or administrative programs.
  • Proficiency in written and spoken English.
  • U.S. citizenship, except where appointment of a non-citizen is permitted under VA policy.
  • Male applicants born after December 31, 1959, must be registered for Selective Service.
  • Successful completion of background/security investigation and required onboarding and application documentation.
  • Participation in the seasonal influenza vaccination program.
  • Serve a one- or two-year trial period, subject to written certification for continued employment.
  • Education used to qualify must be recognized by the U.S. Department of Education and from an accredited institution; foreign education requires a Certificate of Foreign Equivalency and transcript.

Nice To Haves

  • Experience working with Veterans in an inpatient psychiatric setting.
  • Leadership or supervisory experience (required as stated in the preferred-experience section).
  • Familiarity with psychiatric emergency services.

Responsibilities

  • Lead and manage the Acute Psychiatric Unit (APU), including strategic planning and implementation of short- and long-term program goals.
  • Oversee and allocate administrative, programmatic, and other resources; exercise line and staff authority for resource allocations within the Acute Psychiatric Treatment Program.
  • Supervise APU staff and ensure efficient operation of the organizational unit.
  • Serve as a liaison between the APU and individuals seeking treatment, and as the subject-matter expert for the APU.
  • Consult with leadership about issues affecting APU staff and services, and provide leadership guidance and consultation to APU and other assigned units, including PTSD and SUD services.
  • Establish program monitors and outcome measurements; use data-driven quality assurance to assess outcomes and implement improvement strategies.
  • Complete required program evaluations and documentation in a timely manner and ensure compliance with applicable accrediting and monitoring bodies.
  • Consult with medical-center staff and trainees about patients’ psychological characteristics and appropriate treatment expectations.
  • Serve on Medical Center, healthcare system, VISN, and/or national VA committees or task forces.
  • Participate in leadership roles in professional organizations and represent the Medical Center or healthcare system at professional and community events, groups, and committees.

Benefits

  • Education Debt Reduction Program (EDRP), subject to eligibility and approval, with awards of up to $200,000 and an eligibility period of one to five years.
  • Federal employee benefits package for eligible employees and their families.

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