Counselor, Lactation

One Brooklyn Health•New York, NY

About The Position

The Lactation Counselor provides safe, family-centered care by assessing, planning, implementing, and evaluating lactation plans for breastfeeding and pumping parents. The role collaborates with patients, their families and significant others, and members of the healthcare team, and requires specialized knowledge and clinical expertise in breastfeeding and human lactation. The position supports efforts to streamline Maternal and Child Health programs and initiatives and create a Family and Baby Friendly environment that promotes mother and baby health and well-being.

Requirements

  • At least one year of work experience with perinatal support services.
  • Understanding of prenatal care, labor and delivery, and newborn care.
  • Cultural responsiveness and experience working with diverse populations.
  • Outstanding interpersonal skills and ability to communicate effectively by phone and email.
  • Strong computer and technical skills, including MS Office.
  • Energy, motivation, and ability to work in a fast-paced, dynamic environment.
  • Demonstrated writing ability.
  • Ability to manage and track multiple projects and goals.
  • Comfort working with spreadsheets and managing large amounts of data.
  • Ability to work both within a team and independently.
  • Certified Lactation Counselor (CLC) or Certified Breastfeeding Counselor (CBC).

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Provide individual and group lactation support to prenatal and postpartum patients, as well as education for providers and the community.
  • Assist with community outreach, including attending community partner meetings and keeping the referral-source database up to date.
  • Help patients access social service resources.
  • Assist with reporting data to funders and prepare program outcome reports using data-tracking tools.
  • Provide registration, enrollment, and follow-up assistance for patients.
  • Coordinate scheduling of meetings, special events, and program activities.
  • Perform other duties as assigned.
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