Coordinator Jobs

About The Position

Requirements

• Minimum of 3 years' experience using Epic in an ambulatory clinic setting.
• Basic computer operation skills required.
• Able to learn and use the Electronic Health Record quickly, efficiently, and accurately but preferably with Epic Certification.
• Strong background with Business Objects but preferably with Business Objects Certified Professional (BOCP).
• Proficiency in Microsoft Word and Microsoft Excel is required, including the ability to create, edit, maintain, and analyze documents, spreadsheets, and reports accurately and efficiently.

Nice To Haves

• Completion of training as Certified Medical Assistant or Certified Nursing Assistant preferred.
• Previous experience in clinic or private provider office setting preferred.
• Preferred NCQA PCMH Content Expert Certification, Certified in Healthcare Compliance (CHC), Epic Certified.
• Strong background regarding HRSA, Ryan White requirements and regulations.

Responsibilities

• Conduct pre-visit planning by reviewing daily schedules in the electronic health record (EHR) to identify care gaps, needed screenings, and chronic disease management needs
• Pre-populate orders for preventive services (e.g., screenings, immunizations, labs, and procedures) for provider review
• Support chronic disease management by ensuring patients are up to date on recommended referrals, care plans, and follow-ups
• Track and support completion of quality measures and care gap closures
• Maintaining accurate tracking logs of patients due for screenings, appointment scheduled, screening completed, and follow-up status.
• Track normal and abnormal screenings results and ensure appropriate follow-up appointments are scheduled when clinically indicated.
• Identify and address barriers to care such as transportation, language, scheduling conflicts, and access issues.
• Participate in team phone pool for non-clinical calls; document all patient interactions in EHR
• Support administrative tasks including faxing, scanning, copying, and documentation
• Submit supplemental screening data through reporting portals to ensure accurate capture of quality measures.
• Participate in quality assurance and performance improvement initiatives
• Support clinic goals related to preventive care, chronic disease outcomes, and patient satisfaction
• Ensure compliance with organizational policies, workflows, and regulatory requirements
• Assist the organization's QI QA committee in review of clinical quality outcomes, patient safety and patient satisfaction
• Produces and shares reports on QI to support decision-making and the oversight by key management staff regarding the provision of patient care at the health
• Monitors performance with respect to quality initiatives of the
• Assists in complying and reporting quality requirements, regulations, guidelines, and measures to HRSA, NCQA for PCMH, Bureau of Primary Health Care (BPHC), Joint Commission, federal, state, and
• In collaboration with the members of the Clinical Leadership Team, ensures that the Quality Improvement Plan is implemented effectively throughout the
• Stays current with clinical initiatives coming from HRSA and CCQA to develop goals to support these initiatives as
• Other duties as assigned by the QCM or his/her

Benefits

• Medical, dental, and vision coverage; FSA and HSA
• 401(k) plan with Company match
• Paid vacation and holidays