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Concierge
United Payroll, LLC•Town of Newburgh, NY
•$0 - $22•Onsite
About The Position
The United Group of Companies, Inc. is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Their mission is to develop, build, and acquire vibrant communities where residents, investors, partners, and commercial clients feel welcome, connected, and fulfilled. They are recognized as a Top Workplaces USA employer and their management company has earned the Accredited Management Organization (AMO®) of the Year Award for 2024. This role is for a part-time Concierge at Varick Peterson Homes, a multi-family apartment community in Newburgh, NY.
Requirements
- High School Diploma required
- 3+ years of experience in front desk reception, concierge, or related customer service / support roles
- Demonstrates integrity on a personal and professional level
- Exceptional communication with emphasis on customer service
- Ability to solve problems involving residents, maintenance, and challenging situations
Nice To Haves
- preferred experience in property management and Microsoft Office tools
Responsibilities
- Turns on/off the answer service and promptly retrieves all messages
- Answers all phone calls/take messages and/or directs to the right department
- Greets prospective and existing residents and assists them
- Makes daily calls to residents on the call list
- Assists office with mailing out flyers and related collateral
- Assists in preparing guest and lease packets with all pertinent information
- Opens and closes model apartment
- Assists with resident event
- Restocks refreshment area with supplies
- Delivers flyers, packages, and notices to residents
- Assists with entering perspective residents/leads and completing work orders in Entrata
- Assist residents with various needs, i.e., responsible for responding to residents' requests and emergencies
- Keeps work areas clean, orderly, and safe
- Notifies Property Manager and/or Maintenance of all problems and potential issues
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
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