Concierge

Albertsons Companies • Santa Fe, NM

2d • Onsite

About The Position

The Concierge is responsible for acknowledging, greeting, and engaging guests entering their area or department. This role requires a comprehensive understanding of all catering items, including those not listed in the brochure, such as seafood, bakery, and sushi platters. The Concierge must also know the correct quantities to order based on the number of guests and how to pair complementary foods. They are responsible for placing orders with relevant departments, maintaining copies for consistency, and ensuring all catering orders are fulfilled on time. Additionally, the Concierge coordinates with other store departments like Floral, Bakery, and Wine and Dish to meet guests' total party planning needs. They also establish outside sources for party setup and serving staff to provide full-service catering and coordinate with management for donation events, including planning, budgeting, and tracking costs.

Requirements

• Must be 18 years of age or older.
• Food, kitchen, or catering service background.
• Available 7 days a week from 9am to 6pm to take and place orders.
• Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking.
• Must be able to work at a fast, efficient, and controlled manner.
• Must maintain a current Food Safety Certification.
• Ability to function as a team member and get along with others.

Nice To Haves

• Culinary, Event Planning, or Hospitality degree a plus.

Responsibilities

• Acknowledge, greet, and engage guests entering the area or department.
• Understand and know all catering items from the brochure and additional platters (seafood, bakery, sushi).
• Determine appropriate order quantities based on the number of guests.
• Know how to pair foods that complement each other.
• Place orders with corresponding departments and keep copies for consistency.
• Follow through with all catering orders, pulling daily orders first and ensuring they are on the board.
• Review each order with catering staff to ensure special requests are noted and orders are ready on time for guest pickup.
• Coordinate with Floral, Bakery, Wine, and Dish departments for guests' total party planning needs.
• Establish outside sources for party set-up and serving staff for full-service catering.
• Coordinate with management for donation events, including planning, ordering, budgeting, and tracking costs.
• Perform other duties as requested or required by upper management.

Benefits

• Inclusive work culture built on belonging
• Competitive Wages paid weekly
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed