Compliance Manager Jobs

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Regional Compliance Manager

Pivotal Housing Partners LLC•Jackson, MI
•$65,000 - $73,000•Remote

About The Position

Pivotal Housing Partners is seeking a Regional Compliance Manager to support compliance across a regional portfolio of multifamily residential properties. This remote role is preferred to be based near Indianapolis, Indiana, or Jackson, Michigan, and requires 25%–30% travel. The manager works with regulatory compliance, operations, project management, and Yardi teams to support properties, site managers, lease-ups, audits, reporting, and compliance training. The position is accountable for results and includes responsibility for identifying risks, improving compliance practices, and supporting the development of new LIHTC business when requested.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • At least 5 years of property management experience with significant knowledge of LIHTC, HOME, and HCV compliance.
  • Excellent oral and written communication skills.
  • A demonstrated record of providing excellent internal and external customer service.

Nice To Haves

  • LIHTC designation and/or HUD designation from a recognized compliance training organization.
  • At least 1 year of experience with Yardi.
  • HCCP certification.
  • SCHM certification.
  • COS/BOS/TOS certification.

Responsibilities

  • Coordinate with the Director of Regulatory Compliance, Senior Project Manager, and Yardi Director to accurately set up new properties in Yardi.
  • Support property managers through site visits and telephone assistance, answer questions about compliance policies and procedures, and refer inquiries to internal or external resources when appropriate.
  • Coordinate with operations and regulatory compliance leaders to keep company forms updated and available to site teams.
  • Retrieve and update utility allowance information according to the established calendar and distribute it to stakeholders in a timely manner.
  • Help the operations team identify opportunities to increase GPR through alternate utility allowances and complete related requests.
  • Prepare rent and income sheets and annual HOME rent approval forms for assigned projects, as required.
  • Track and educate the operations team about project-specific requirements, including KEY units, SRN units, and special set-asides.
  • Proactively review projects for compliance issues, including next available unit rule observance, vacancies, transfers, timely recertifications, and ledger management.
  • Manage lease-up processes with the operations team, Director of Regulatory Compliance, and Lease Up Specialist to support correct and timely completion.
  • Review initial move-in files for new projects within two weeks of move-in to verify compliance with state and federal requirements.
  • Update each assigned property's AFHMP and monitor and document AFHMP efforts.
  • Apply advanced knowledge of company policies, local procedures, industry standards, and applicable laws and regulations; identify opportunities to improve them and help implement compliance strategies.
  • Train the residential property management team on compliance matters in group and one-on-one settings, including resolving compliance issues through Yardi.
  • Develop and implement best-practice internal audit techniques and processes, identify portfolio risks and weaknesses, and conduct annual in-person and desk audits.
  • Participate in audits by state and federal agencies, lenders, and investors, and prepare timely responses to deficient findings.
  • Analyze audit data, document findings and recommendations, and present audit results to the Director of Regulatory Compliance and/or upper management of MV Residential Property Management, Inc.
  • Prepare annual owners certifications and complete monthly and/or quarterly reporting for state agencies, lenders, and owners as required or requested.
  • Produce requested information and reports, maintain correspondence and records related to rent roll issues, and maintain audit schedules and project audit histories.
  • Support regional on-site managers so they can process residential functions correctly and efficiently.
  • Assist with pursuit and development of new LIHTC business when requested.

Benefits

  • Choice of two medical plans (PPO and HDHP).
  • Company-funded annual contributions to a Health Savings Account (HSA).
  • Flexible spending account (FSA).
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Accident insurance.
  • Short- and long-term disability coverage.
  • 401(k) plan with company match.
  • Company-paid holidays.
  • Unlimited PTO.
  • Eligibility for performance-based yearly bonuses.
  • Employee Assistance Program for employees and eligible family members.
  • Professional development assistance.

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