Compliance Manager

Community Roots Housing•Seattle, WA
•$83,000 - $90,000•Onsite

About The Position

The Compliance Manager will manage and oversee Community Roots Housing’s Compliance Program to ensure compliance with federal and state laws and agency regulations. The role develops and updates policies, procedures, processes, and forms related to HUD and tax-credit regulations; oversees reviews and audits of certifications and other compliance workflows; and ensures accurate, complete processes from housing sites to the main office. The position also supervises assigned staff. The manager leads day-to-day compliance operations, oversees staff reviews and audits for timeliness and accuracy, responds to regulators and auditors, monitors housing regulations and changes, and supports subsidy payment processing and reporting. The role serves as RealPage Administrator and technical expert, and as EIV Coordinator. It also provides staff guidance, supports policy and training development, and works with the Director of Compliance on staff goals, performance measures, professional development, and workflow efficiency. This is an onsite position in Seattle, Washington. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m., with flexibility; weekends and afternoons may occasionally be required. Compensation is $83,000–$90,000.

Requirements

  • Seven years of experience in affordable housing, auditing, or a related area, including working knowledge of or experience with the HUD 4350.3 handbook and/or IRS Section 42 compliance.
  • Three years of supervisory experience.
  • Ability to calculate figures and amounts.
  • Ability to plan, organize, and conduct audits.
  • Ability to read and interpret complex documents and manuals, including regulatory agreements and compliance regulations.
  • Excellent oral and written communication skills.
  • Strong computer experience with Microsoft Office Suite and Outlook.
  • Strong problem-solving and analytical skills, with attention to detail.
  • Excellent relationship-building skills.
  • Demonstrated record of team building, leadership, and professional achievement.
  • Experience working with diverse populations.
  • Good knowledge of landlord/tenant matters and fair housing.

Nice To Haves

  • Valid Washington State driver’s license; not required.
  • HUD, tax-credit, or related compliance certification, such as COS, CP3, or HCCP.
  • Experience with reporting through WBARS.
  • Experience with property management software, especially RealPage.

Responsibilities

  • Work with the Directors of Compliance and Property Management to identify certification processing and training needs.
  • Lead day-to-day compliance operations and oversee staff reviews and audits for timeliness and accuracy.
  • Ensure prompt and accurate audit responses to regulatory agencies and auditors, including WBARS, MORs, and NSPIRE.
  • Ensure ongoing compliance with HUD, WSHFC, the City of Seattle, Commerce, and Community Roots Housing rules and requirements; keep procedures and forms current with regulatory requirements.
  • Assist with establishing and maintaining an electronic filing system that meets Community Roots Housing expectations.
  • Ensure timely submission, reconciliation, and monitoring of HUD subsidy payments.
  • Enter data into the WBARS annual reporting system.
  • Serve as RealPage Administrator and technical expert.
  • Serve as EIV Coordinator.
  • Monitor announcements of new rules and research and analyze their impact on Community Roots Housing.
  • Provide staff with guidance on compliance-related policies and procedures.
  • Work with the Director to address areas of non-compliance and regulatory changes, including resolving issues and implementing new policies and procedures.
  • Assist with developing and updating policies and procedures.
  • Assist with developing and updating training materials and presentations, and conduct or oversee leasing and certification training.
  • Develop goals, work plans, and performance measures for Compliance staff with the Director of Compliance.
  • Meet consistently with staff to support professional development and workflow efficiency.
  • Perform other administrative duties as assigned.
  • Supervise Compliance and Occupancy specialists.

Benefits

  • Medical HMO coverage is free for employee-only coverage; Medical PPO buy-up is available.
  • Dental and vision insurance are free for employee-only coverage.
  • Accrual of 22 days of PTO in the first year of employment.
  • 13 paid holidays.
  • 2 personal days.
  • Sick time.
  • ORCA regional business passport.
  • Employer-paid basic life insurance and disability insurance.
  • SupportLinc employee assistance program.
  • Medical Flexible Spending Account (FSA) and Dependent Care FSA.
  • Retirement employee contribution through the Department of Retirement Systems Deferred Compensation Program, with an employer contribution of 2% annually through Fidelity SEP IRA.
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