Compliance Manager

Border Bank•Roseau, MN

21h

About The Position

Border Bank is seeking a Compliance Manager to administer its enterprise-wide Compliance Management System (CMS) and serve as the Bank’s designated Community Reinvestment Act (CRA) Officer. The role operates as an independent second-line risk management authority, overseeing regulatory change management, policies and procedures, risk assessments, training, compliance monitoring and testing, consumer complaints, issue management, corrective action, third-party compliance risk, and management and Board reporting. The position may be based at any of Border Bank’s listed locations in North Dakota or Minnesota. The Compliance Manager researches applicable federal and state banking requirements, works with department leaders to address compliance needs, and coordinates compliance examinations, audits, and responses. The role owns administration of the CRA program, including performance monitoring, data quality, training, public-file maintenance, examination readiness, reporting, and evaluation of CRA impacts from significant business and strategic changes. The position also establishes and directs a Compliance Team and coordinates compliance governance and reporting with management, committees, the Board, Internal Audit, and other stakeholders.

Requirements

Bachelor’s degree or significant related experience.
At least 4 years of banking compliance experience; community bank experience is preferred.
Proficiency with compliance management systems, data analysis, dashboards, regulatory research platforms, and standard office technology.
Continued professional education is expected.

Nice To Haves

Professional certification such as CRCM, CCBCO, or an equivalent recognized banking compliance credential.
Experience administering a Compliance Management System, leading regulatory examinations, managing corrective actions, and presenting to executive management or the Board.
Experience within a community bank.

Responsibilities

Administer the Bank’s enterprise-wide Compliance Management System and maintain a responsibility matrix, decision rights, reporting expectations, competencies, succession coverage, and escalation paths for assigned compliance programs.
Research federal and state banking laws and regulations; assess regulatory changes and communicate relevant updates to the CRO, affected department leaders, and applicable committees.
Develop, update, or maintain assigned compliance policies and maintain a documented regulatory change management process, including applicability and impact assessments, business ownership, implementation deadlines, completion evidence, and validation.
Develop and maintain overall Compliance, UDAAP, and Fair Lending risk assessments; assist the Risk Department with other assessments and review assessments at least annually and after material changes.
Work with project teams and department leaders to address compliance requirements in products, services, systems, vendors, marketing, disclosures, pricing, and customer-facing processes; provide documented review or concurrence as required by Bank governance.
Serve as the designated CRA Officer and administer the CRA program, including maintaining its policies, procedures, calendar, assignments, records, supporting documentation, assessment areas, and performance context.
Monitor and analyze CRA performance, community development activities, CRA data collection and quality, public-file requirements, complaints and public comments, and potential CRA impacts of significant strategic decisions.
Develop and deliver role-specific CRA training and provide periodic CRA reporting to management, committees, and the Board; coordinate CRA examination preparation, examiner requests, responses, and remediation.
Maintain a risk-based, role-specific compliance training program, track completion and delinquency, evaluate effectiveness, report material gaps, and manage compliance training through the Bank’s online education platform.
Develop and maintain a risk-based compliance monitoring and testing plan; lead, coordinate, and review monitoring reports and workpapers; communicate findings and support corrective action.
Oversee compliance aspects of consumer complaint management, including intake, classification, response, escalation, trend and root-cause analysis, consumer-harm assessment, reporting, and related corrective action.
Maintain a centralized inventory of compliance findings and issues; monitor remediation, escalate overdue or deficient actions, assess potential consumer harm, and validate corrective action before closure.
Provide risk-based compliance oversight of service providers and fintech partners throughout their lifecycle and escalate material compliance deficiencies.
Respond to compliance questions with documented guidance and escalate significant or novel matters to the CRO or legal counsel as appropriate.
Coordinate compliance examination readiness, information requests, management responses, corrective action plans, and status reporting; assist Internal Audit with information collection while preserving its independence.
Oversee consultants employed by the Bank in coordination with the Board and applicable committees, including scope, reporting procedures, scheduling, and review activity.
Report to the Board at least annually and promptly escalate significant violations, consumer harm, regulatory criticism, or overdue high-risk corrective actions.
Establish and direct a Compliance Team, including meeting schedules, agendas, minutes, decisions, and action-item follow-up.

Benefits

Paid time off and paid holidays
Paid parental leave and childbirth recovery leave
Health insurance
Dental insurance
Vision insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
401(k) with employer match
Bank-paid life insurance
Long-term disability insurance
Supplemental insurance options, including accidental injury, heart and stroke, cancer, intensive care, hospital indemnity, critical illness, life, and short-term disability insurance
Employee Assistance Program (EAP)
Wellness dollars
Civic and recreational benefit
Education assistance