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About The Position

This role is for an Import-Export Specialist III who is known for attention to detail and excellent customer service, with a passion for identifying and processing efficient shipment logistics. The position involves providing a vital service for processing Inbound or Outbound shipments, with an emphasis on preparing, tracking, and maintaining important documentation for complex accounts. The company, CEVA Logistics, is a Top 5 global 3PL operating in over 170 countries with more than 110,000 employees. They offer a dynamic work environment that fosters personal growth, innovation, and continuous improvement, encouraging employees to 'Rise in Motion' and grow their careers as fast and far as their ambition takes them. CEVA Logistics values its diverse, global team and aims to co-create value with customers through contract logistics and transport solutions.

Requirements

  • High School Diploma or GED
  • Minimum four to six years related experience
  • Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications
  • Accurate typing skills and/or data entry skills
  • Ability to add, subtract, multiply and divide using units of U.S. currency, weights and volume and distance measurements
  • Responds promptly and professionally to customer needs
  • Identifies and resolves problems in a timely manner
  • Follows policies and procedures
  • Ability to understand laws, rules and regulations in areas of assignment
  • Ability to gather and analyze documents skillfully

Nice To Haves

  • Associates Degree preferred
  • Professional certification may be required in some areas

Responsibilities

  • Oversee accounts: receive, review, and process documentation for an assigned base of accounts, ensuring preparation according to regulatory requirements and customer commitments. Accounts are usually complex or handled under the direction of a team leader or supervisor.
  • Process documents through the system and interface with other CEVA systems to provide updates and communications for internal and external customers, ensuring timely and compliant transactions.
  • Assist in workstream development of new accounts, including reviewing documentation and forms, maintaining client communications, reviewing client processes, and maintaining client profiles and databases.
  • Obtain government agency releases as appropriate, arranging delivery, receipt, and invoicing for accounts, which are technical or complex in nature.
  • Process Customs release, OGA release, delivery of cargo, and invoicing for services defined within customer and company standards.
  • Identify and complete transaction tasks that require special handling or expediting to ensure compliant processing.
  • Review all entries, invoices, and client packages prior to distribution.
  • Investigate reasons for problems or irregularities and advise the supervisor.

Benefits

  • Competitive Paid Time Off
  • 401(k)
  • Health insurance
  • Employee benefits platform with discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands
  • Pet insurance
  • Multiple health plans (company contribution to health savings account)
  • Prescription coverage
  • Dental coverage
  • Vision coverage
  • Company paid life insurance
  • Company paid accident insurance
  • Company paid short-term disability coverage
  • Company paid long-term disability coverage
  • Employee assistance plan
  • Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identity theft & legal plan
  • 401(k) with company match
  • Flexible Paid Time Off programs including company paid holidays
  • Tuition reimbursement program

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