About The Position

Performs assigned patient care and related administrative duties under the direct supervision of physicians, along with office and clerical duties assigned by the office manager. Specific patient care responsibilities are assigned by the supervising physician after competency is established. Duties are performed within the scope of training and certification. The role includes preparing patients, rooms, supplies, and equipment; assisting with examinations, tests, procedures, and office-based surgery; performing point-of-care testing; administering physician-ordered medications and immunizations after demonstrating competency; communicating clinically related information; educating patients as requested; documenting care; and completing scheduling, registration, billing, referral, insurance, and other office tasks. The position is non-management and reports to a supervisor, manager, director, or executive.

Requirements

  • Hold a job-related certification from one of the following: CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), RMA (ARMA), NRCMA (NAHP), or RMA (AAMP).
  • Be able to maintain confidentiality.

Nice To Haves

  • Completion of an accredited medical assistant program is preferred.

Responsibilities

  • Perform clinical, technical, administrative, and clerical duties as directed by the physician and within the scope of training and certification, including point-of-care testing.
  • Receive critical lab values, report them to the physician, and document notification in the medical record.
  • Prepare patients for examination and treatment; obtain and record chief complaints, current medications, vital signs, pain screening, and allergies; and pend orders for physician signature.
  • Prepare examination and treatment rooms and maintain supplies and equipment, including cleaning or sterilizing instruments as needed.
  • Assist physicians with examinations, tests, procedures, and office-based surgery; apply splints, casts, and dressings and remove sutures after demonstrating competency; report and assist during emergencies.
  • Prepare and administer physician-ordered medications and immunizations, including oral medications, vaginal and rectal suppositories, intradermal injections, and intramuscular injections, after demonstrating competency and passing the medication administration test.
  • Receive and return clinically related telephone calls after communicating with a physician or registered nurse about patient medical concerns.
  • Provide patient education and printed information, when requested by the physician, about diagnosis, self-care within assigned duties, health promotion, disease prevention, and community healthcare resources; document education in the medical record.
  • Document data and care in the patient medical record.
  • Complete medical insurance and related forms for physician review; communicate as needed with patients, referral sources, and payors between visits.
  • Complete patient registration, scheduling, billing, pre-authorization, and other assigned general office and clerical duties.
  • Schedule tests and treatments as ordered by the physician.
  • Perform other duties as assigned.
  • Maintain knowledge of and compliance with Prisma Health's values.
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